Dunkin'

4.1
445 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hyde Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3979 Albany Post Rd, Hyde Park, NY
12538, United States

Hours

Reviews

4.1
445 reviews
5 stars
249
4 stars
101
3 stars
42
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Customers frequently noted long wait times, especially in the drive-thru, impacting their overall experience.

Cleanliness

The location is generally reported as clean, contributing positively to the customer experience.

Product Quality

There are inconsistencies in product quality, with some customers receiving burnt coffee or improperly prepared food items.
  • HH
    HI Media (Evan Haggard)
    Nov 14, 2025
    5.0
    Absolutely lovely customer service and very quick
  • S1
    Steph_Lee 1229
    Oct 28, 2025
    5.0
    Love trying new things at Dunkin! 1000/10 would visit again!
  • GR
    Greisy Romero
    Oct 20, 2025
    1.0
    They always make mistakes with coffees, I ordered a coffee and they didn't put whipped cream in it and I asked for whipped cream and they told me I had to pay extra and I said okay, and then they didn't want to sell it to me because they said they couldn't put it in anymore
  • BB
    Bryan
    Aug 24, 2025
    1.0
    has to be the worst Dunkin in the area. Always take their sweet time and show no sense of urgency. I can’t get things done. I literally ordered two glazed donuts and they gave me two chocolate frosted donuts. How do you mess up on an order with two donuts in It. And they definitely have glaze because I had to drive back from my house 10 minutes away just to get them switched out because somebody didn’t make sure they were the right ones. Great job guys
  • JJ
    June
    Aug 9, 2025
    1.0
    I've never had any complaints about this location until today. Saturday afternoon, around 3pm, 8/9/2025. Employees who don't know their job and have bad attitudes, especially the one with the fake diamond earring in her nose.....big, smart mouth and a bad attitude. Rather than listen to a customer who has ordered the same thing ALL the time at many locations including this one and knows how it's supposed to be, the one with the huge tattoo on her arm wants to argue with me and say that's how it's supposed to be. NO, it is NOT. Both are horrible employees and do not represent the company in any kind of a positive way.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hyde Park, NY?

Dunkin' in Hyde Park is open Monday to Friday from 4:00 AM to 9:00 PM, and Saturday to Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' in Hyde Park offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers in Hyde Park, NY.