A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers noted that the store is clean and well-maintained, although some reported issues with cleanliness in specific areas.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported negative experiences with management and specific employees.
Product Quality
Customers appreciated the fresh produce and variety of products, but there were complaints about expired items and poor quality of certain meats.
Checkout Experience
Several reviews mentioned long lines and a lack of cashiers, with many customers expressing frustration over self-checkout options.
Online Ordering Issues
There were multiple complaints regarding the online ordering system, including delays and missing items, leading to dissatisfaction with the service.
JT
Jon Thomas
Dec 12, 2025
1.0
Too many times have I pulled items on the shelves that were expired. Stock folks don't rotate and or check. Place isn't very clean either. What does it all come down to? Poor management. Take a trip down Jericho turnpike to east Northport location. Worth the extra drive.
KT
Kilgore Trout
Dec 2, 2025
4.0
Clean , well stocked , fresh produce. They had no Ezekiel bread. None. I should really give them three stars...but they usually have it so I'll only take one star away.
HB
Heinrich Beck
Oct 26, 2025
1.0
I went on a Sunday Night. Zero Cashiers. All self check out with one surley complaining employee watching the customers.
I should have waited for the morning and gone to Lidl.