A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers reported issues with expired or poor-quality produce and meat, leading to dissatisfaction.
Customer Service
Mixed feedback on customer service; while some praised helpful staff, others experienced rudeness and poor management.
Cleanliness
The store is generally noted for being clean and well-organized, although some reviews mentioned maintenance issues.
Checkout Experience
Many customers expressed frustration with the lack of cashiers and reliance on self-checkout, leading to long wait times.
Online Ordering
Several customers had negative experiences with online ordering, citing delays and incomplete orders.
MO
matthew ostroy
Jan 14, 2026
1.0
Stopped in to get seedless red grapes today. They literally looked pale and like garbage they could have taken out of the garbage dumpster outside. I stopped at Uncle Guissipies, same price $3.99 /lb and got beautiful ripe red seedless grapes. I was in supermarket business 45 years. YOU CAN'T SELL GARBAGE, no one will buy it. I realize that you do so much business in that store that you really couldn't care less if I shop there or not.
JT
Jon Thomas
Dec 12, 2025
1.0
Too many times have I pulled items on the shelves that were expired. Stock folks don't rotate and or check. Place isn't very clean either. What does it all come down to? Poor management. Take a trip down Jericho turnpike to east Northport location. Worth the extra drive.
KT
Kilgore Trout
Dec 2, 2025
4.0
Clean , well stocked , fresh produce. They had no Ezekiel bread. None. I should really give them three stars...but they usually have it so I'll only take one star away.
HB
Heinrich Beck
Oct 26, 2025
1.0
I went on a Sunday Night. Zero Cashiers. All self check out with one surley complaining employee watching the customers.
I should have waited for the morning and gone to Lidl.
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