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Brand Certified

Chipotle Mexican Grill

3.9
(911 reviews)

About

Mexican Restaurant
Chipotle Huntington Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
435 Walt Whitman Rd, Huntington Station, NY
11747, United States

Hours

Reviews

3.9
911 reviews
5 stars
420
4 stars
243
3 stars
95
2 stars
35
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and treated poorly.

Portion Sizes

Many customers complained about small portion sizes and inconsistency in food quantity, often feeling they received less than expected.

Cleanliness

Several reviews pointed out unsanitary conditions in the dining area and food preparation areas, with dirty tables and lack of cleanliness being a recurring issue.

Food Quality

While some customers enjoyed the food, many reported issues with over-salting, cold food, and inconsistent quality.

Management Issues

Several reviews indicated a lack of effective management, leading to poor service and operational inefficiencies.
  • PD
    Pasquale DeGregorio
    2 days ago
    1.0
    I love chipotle but this location is absolutely horrible. The workers are always sluggish and extremely slow. On top of that they give you a genuinely depressing amount of protein in your entree. I’m not sure if it’s the awful managers demands but it happens to me every single visit to the point where i have to go to different chipotle locations, it’s a shame this is my local chipotle. I ordered a protein cup and the kid behind the counter filled it up half way. Ended up in an argument. What a shame
  • LP
    Lali Pabon
    Feb 22, 2026
    1.0
    Me and my friend went to get some chipotle, ordered and were going to pay however my friend’s apple pay didnt seem to work. We are there trying and she is giving an attitude, looking at us weird. Then I ask her politely if she can help us by positioning the phone correctly because maybe that is the issue. Instead she rudely says no. Then proceeds to make a face. Then we continue trying. The total was 35.40 and we have 35 even on card. So i gave her 50 cents and she made a face looking at us with disgust. Then when the apple pay still not working, She COULDNT tell us to move aside and try to work it out. Instead, when a worker offered to pay for it at the moment, she called us broke and said we had no balance. Horrible service. No worker should ever assume that someone is broke. Instead of helping us, she says that as an insult infront of all the guests and workers. Then me and my friend work it out and I am able to pay, she charges me the 35.40 even though she took my 50 cents. I said “why are you so mean to us” in Spanish and all she replies is that thats her job.
  • DD
    Daniel
    Feb 20, 2026
    1.0
    Came around to grab a quick lunch around 3pm on a Friday. This place was dead had no line and I still had to wait for 5 minutes before someone came up to me. There was a worker who was cleaning the station and didn’t even acknowledge me and when one of her co-workers was leaving she made him a bowl the quickest I’ve seen from these people, and then served me. That left a bad taste in my mouth and while I was eating I saw one person come in every 2 minutes and no one was taking their order so after 10 minutes they had 5 people still in line because no one was taking orders 👎 Food isn’t bad but definitely need to hire new workers who are ready to greet the guest and get them food as fast as possible.
  • MF
    Marleny Flores
    Feb 2, 2026
    1.0
    Fredesminda una señora grosera, mefasta y prepotente, señora si no tiene vacacion para atender a los clientes busque otra cosa que hacer, uno paga por la comida, no la anda pidiendo gratis. Fredesminda is a rude, unpleasant, and arrogant woman. Madam, if you don't have the patience to serve customers, find something else to do. We pay for the food; we're not asking for it for free.
  • TC
    Tayalor Cavior
    Feb 2, 2026
    1.0
    (GO TO ANYOTHER PLACE THAN CHIPOTLE) Personally I’ve always had chipotle it was what I considered fast food since the lack of quality and quantity you receive when I went to go recently after not going for awhile I decided to give it another chance commuted to get a bowl the staff clearly are low quality based on the way they treat customers, food portion sizes , disrespect, and how they seem to charge you double for what you could go to another place within a 5 minute distances to get better quality of food and receive a better quality interaction as I went in the store to order my bowl the lady at the front preparing them gave me the bare minimum for a adequate dish and even giving me two small scoups of steak as I looked at the bowl being rushed I requested alittle bit more steak since what I was provided would not amount to the ending price I would have to pay in which she responded “ so double “ and I responded “ no I need a reasonable portion size “ in which she put 3 more pieces of steak I kidd you not and passed the bowl to the other person in which when I made it to checkout she whispered to the clerk charge him double in which obviously like anyone else would I confronted saying “ what i was given is not double do not charge me for double “ in which if they did I would’ve walk out which the clerk looked at the bowl and did the common sense choice and charged me regular in which I also requested chips and a water cup but was met with “ we are out of chips “ which I was in the store mid day in which had me question what was staff doing for the duration of the day to not have chips or dip ready I ended my order paying more than 15 dollars for a bowl and chips and a smug look from the lady when confronted with common sense and not allowing myself to get overcharged for the low value I received in return, personally there are way better places in the area one being “ bubbukos burritos “ which gives great value amazing customer service and overall better prepared food for what you are paying at a CHEAPER AND REASONABLE RATE I truly don’t understand how chipotle is still in business let alone the lack of on point training when this corporation has money to dispose for acquiring better standards for workers yet another place I am shutting myself off from based on many variables and the fact I can get better quality and a better bang for my buck at another business if you are inquiring to try chipotle just don’t hesitate to rethink the choice since as you can see by many other reviews this place is garbage.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Huntington Station?

Chipotle Mexican Grill is located at 435 Walt Whitman Rd, Huntington Station, NY 11747, near the Flower Shop.

What are the operating hours of Chipotle Mexican Grill in Huntington Station?

Chipotle in Huntington Station is open daily from 10:45 AM until 11:59 PM.

Brand Certified Facts from Chipotle Mexican Grill

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