As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback on food quality was mixed; while some praised the fries and certain menu items, others complained about greasy, cold, or poorly prepared food.
Service Speed
Customers frequently noted long wait times, particularly in the drive-through, which detracted from their overall experience.
Staff Attitude
There were several complaints about rude or unprofessional staff interactions, impacting customer satisfaction.
Value for Money
Some customers felt that the prices were not as affordable as before, leading to concerns about value.
MM
M
Nov 7, 2025
1.0
Atrocious service
CR
Cindy Berrios Rivera
Oct 24, 2025
1.0
They completely mess up our order & Charged 20 dollars for one meal. Didn’t give me the receipt but have it in my card statement. She ask me what was my order I told her & wanted to charge me again. I left bc I was not going to keep arguing specifically in front of my child. Never ever returning to that place.
MM
mario melito
Oct 19, 2025
2.0
Never again, food was dried out, drink not filled, apple pie cold
CD
Chad Deluca
Oct 8, 2025
5.0
Fast service no wait time
DB
Dive Binz
Sep 7, 2025
5.0
Food is like sooooo goood especially the $4 flotilla meal !! In this economy wow!!!!! 5 stars !
I def recommend they bring back both lanes of the drive-through, and if they can fix all their neon LEDs that are out to give us that real checkers experience