McDonald's

3.7
1874 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
159-40 Cross Bay Blvd, Howard Beach, NY
11414, United States

Hours

Reviews

3.7
1,874 reviews
5 stars
787
4 stars
398
3 stars
264
2 stars
125
1 star
300

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incomplete orders, indicating a significant problem with service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment over missing items and unsatisfactory meal quality.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and poor hygiene, suggesting inconsistency in maintaining a clean environment.

Operational Problems

Frequent complaints about the restaurant not being open during advertised hours and issues with food availability, such as ice cream machines being out of service.
  • AB
    Antonio Bevalaqua
    2 days ago
    1.0
    They are very cheap with the French fries the large order is smaller than the medium they never fill them up . You have to ask for ketchup and napkins. Most of the time they give you the wrong order. Very unprofessional I don’t recommend this place. Last time I will go there
  • PH
    Porfirio Ramon Reyes Hernández
    Jan 1, 2026
    2.0
    Un mal servicio y los empleados con un mal genio, tienen que cambiar ese personal que tienen actualmente!
  • PC
    Paris Cotto
    Dec 31, 2025
    1.0
    Hair in my McFlurry and terrible attitude from employees, simply disgusting.
  • JA
    John Agostinelli
    Dec 23, 2025
    3.0
    Everytime I go to this McDonalds my order is always screwed up. This McDonalds use to b 1 of the best around not anymore.
  • JJ
    Joseph
    Dec 22, 2025
    1.0
    I ordered a Double Quarter pounder today and was starving all day. I was like bet I'll get some Micky D's because why not. After getting it, I head home getting ready to bust down on my meal. I get busy with the fries no problem. Then I took a bite into the burger and see one of the patties was straight RAW Yeah unacceptable

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Howard Beach?

McDonald's Howard Beach is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, McDonald's Howard Beach offers a drive-thru that operates 24/7.