Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I ordered my breakfast at the kiosk. Waited 20 minutes because there was no staff. They messed up my food. The sandwich wrap was in my sandwich because they rushed. They need to hire more staff because what is this?
AB
Ally Bardroff
Mar 22, 2026
1.0
There are two employees who are super rude every single time I come to the drive thru I dread seeing them. They are ignorant and do not know how to do their job. I understand if someone messed up and that’s okay. Just take responsibility for when you mess up and then fix it. I have no issues with that. The issue I have is when you are rude to me , my family and my friends. For no reason. My friend ordered an iced caramel macchiato they gave her a hot caramel macchiato. I made them aware that they made a mistake. And than the nice employee told the one who made it and she looked at me and said “ill just throw ice in it than it’s a iced coffee” I wasn’t the only one who heard her say that. I went there a separate time with my husband he ordered a sweet tea with lemonade and they gave him unsweetened tea. And I paid the extra amount for it. I told them again that’s not what he ordered. And once again they refused to remake it because they didn’t want to take accountability. I just never-mind it’s fine. And got scammed a couple cents for the company. Than I ordered online this week these other times were between from January-February 2026. Now this week I ordered a iced coffee with French vanilla and I received a iced coffee with no ice and no French vanilla. So just a liquidated coffee with milk. They threw the sandwich together and called it a day. I understand what it is like to hate your job because I have been there in that situation. But please stop taking it out on your customers if you hate it get another job. Also be nice to other people. It’s not hard to be nice it costs you nothing to be a good person.
MD
Mac Damien
Mar 18, 2026
1.0
Very very very slow every time I go... Disrespectful staff, did I mention slow. Either way, drive thru, inside, pickup... They need better management
EB
Eric Best
Mar 14, 2026
2.0
Employees were very friendly. Food was ok it was pretty busy so we waited a while.
BB
Burnout
Mar 3, 2026
1.0
Another rude McDonalds! And this time the manager managed to curse at customers. Awful, slow service! And at McDonalds prices...better off going somewhere else! Probably the worst one in the area...and the other McDonalds in the area aren't that much better.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7 at this location through their online platform.
Is there a drive-thru service available at this McDonald's?
Yes, the drive-thru operates 24 hours a day, 7 days a week.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order ahead or use mobile ordering at this McDonald's?
Yes, mobile ordering and services like McDelivery, curbside pickup, and no-contact delivery are available.
Where is this McDonald's located?
It is located at 2152 Grand Central Avenue, Horseheads, NY 14845, USA.
How can customers benefit from the MyMcDonald's Rewards program?
Customers can earn points for free food by participating in the MyMcDonald's Rewards program.
What nearby gas stations are available for customers visiting this McDonald's?
Nearby gas stations include Speedway and Sunoco Gas Station, convenient for fueling up before or after your meal.
What banking options are near this McDonald's for customers needing financial services?
Customers can find Elmira Savings Bank and Community Bank, N.A. nearby for banking and credit union services.
Are there nearby hotels for visitors planning to stay close to this McDonald's?
Yes, Americas Best Value Inn Horseheads and Motel 6 Horseheads are located nearby for convenient lodging.
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