Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,290 reviews
5 stars
583
4 stars
359
3 stars
180
2 stars
65
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising specific items while others complained about cold or poorly prepared food.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value did not match the cost.
Positive Experiences
Despite the negatives, some customers enjoyed their meals and praised the friendly staff during certain visits.
- ARAndrew RinwalskeDec 22, 20255.0Always a good spot
- JKjulie kuhnDec 10, 20254.0Drive thru fairly efficient in and out in less than 5 minutes fron order even with others in front of myself
- JKJohn KozinskyDec 3, 20251.0We ordered coffee and none was there. The clerk said we would get it in a few minutes and we paid for it. When I went back to get it 20 min later none was made, and he actually said to me 'that's not my job." Never did get the coffee.
- RBRenea BrathwaiteNov 29, 20254.0The food was decent but the restaurant was not clean. The tables were not wiped and the drink machine was sticky! Service took a long time for a not-so-busy time.
- ANAmanda NagyNov 19, 20251.0Absolutely awful! Took my family there for dinner on our way home tonight and the food was terrible. Spent $60.00 on food that went to the trash. Our spicy chicken sandwiches the chicken was over cooked(burnt) and the buns so dry they tasted as if they sat out in the wide open for a couple of days.
Frequently Asked Questions About Wendy's
Is Horseheads Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Horseheads, NY?
The drive-through is open Monday through Wednesday and Sunday from 6:30 AM to 1:00 AM, and Thursday through Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Horseheads serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or via app for this Wendy's?
You can order via the Wendy's app or online at https://order.wendys.com, selecting this location for delivery or pickup options.
What payment methods are accepted at Wendy's Horseheads?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Is dine-in available at this Wendy's location?
Yes, Wendy's Horseheads offers dine-in, drive-thru, takeout, and delivery where available.
How can customers provide feedback or contact Wendy's Horseheads?
Customers can contact via phone at (607) 796-9352, reach customer care through live chat or phone at 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find menu prices and nutrition information for Wendy's Horseheads?
Menu prices and nutrition info are available on the Wendy's website or app by selecting this location and viewing each menu item, with allergen details included.
Are there other fast food options near Wendy's Horseheads?
Nearby alternatives include Burger King, McDonald's, KFC, Good Brothers Pizza, and Domino's Pizza, offering various fast food choices.
What nearby places can I visit before or after dining at Wendy's Horseheads?
You can visit The Slot Car Club of the Twin Tiers for recreation, Rite Aid pharmacy for shopping, or speedway gas station for fuel needs nearby.
Is Wendy's Horseheads conveniently located near transportation or service points?
Yes, it’s near UPS Access Point for shipping, LibertyX Bitcoin ATM for currency exchange, and community banks like Elmira Savings Bank and Community Bank, N.A.