Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Mixed reviews on food quality; some enjoyed their meals while others complained about cold, soggy, or poorly prepared items.
Staff Attitude
Staff attitude varied significantly, with some customers praising friendly service while others reported rudeness and unprofessional behavior.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value did not match the cost.
Cleanliness Issues
Several reviews mentioned cleanliness problems in the restaurant, including dirty bathrooms and unsanitary food handling.
RC
Robert Compton
Oct 13, 2025
4.0
It's okay for a Biggie bag but the prices are high for fast food. Long lines.
GG
Geri
Oct 3, 2025
5.0
Food was good, staff was kind
RR
Robert Rose
Sep 19, 2025
4.0
I always enjoy Wendy’s, especially the frosty! A nice lunch with my parents.
AV
Anna Viele
Aug 25, 2025
5.0
They have the nicest staff around!
RJ
Rick Jenkins
Aug 21, 2025
2.0
Well finish stuff that I ordered they forgot give me my barbecue sauce and it could have swore at the man that was serving me might have been smoking a little bit of weed Plus hamburger was so small I would have called it a mini burger and not a meal deal
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Horseheads, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Horseheads, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (607) 796-9352.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Horseheads Wendy’s serve breakfast?
Yes, this Wendy’s location in Horseheads, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Horseheads, NY?
The drive-through is open Monday through Wednesday and Sunday from 6:30 AM to 1:00 AM, and Thursday through Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Horseheads serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or via app for this Wendy's?
You can order via the Wendy's app or online at https://order.wendys.com, selecting this location for delivery or pickup options.
What payment methods are accepted at Wendy's Horseheads?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Is dine-in available at this Wendy's location?
Yes, Wendy's Horseheads offers dine-in, drive-thru, takeout, and delivery where available.
How can customers provide feedback or contact Wendy's Horseheads?
Customers can contact via phone at (607) 796-9352, reach customer care through live chat or phone at 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find menu prices and nutrition information for Wendy's Horseheads?
Menu prices and nutrition info are available on the Wendy's website or app by selecting this location and viewing each menu item, with allergen details included.
Are there other fast food options near Wendy's Horseheads?
Nearby alternatives include Burger King, McDonald's, KFC, Good Brothers Pizza, and Domino's Pizza, offering various fast food choices.
What nearby places can I visit before or after dining at Wendy's Horseheads?
You can visit The Slot Car Club of the Twin Tiers for recreation, Rite Aid pharmacy for shopping, or speedway gas station for fuel needs nearby.
Is Wendy's Horseheads conveniently located near transportation or service points?
Yes, it’s near UPS Access Point for shipping, LibertyX Bitcoin ATM for currency exchange, and community banks like Elmira Savings Bank and Community Bank, N.A.