Wendy's

4.0
1281 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2123 Grand Central Ave, Horseheads, NY
14845, United States

Hours

Reviews

4.0
1,281 reviews
5 stars
580
4 stars
356
3 stars
180
2 stars
64
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

Mixed reviews on food quality; some enjoyed their meals while others complained about cold, soggy, or poorly prepared items.

Staff Attitude

Staff attitude varied significantly, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices, feeling that the value did not match the cost.

Cleanliness Issues

Several reviews mentioned cleanliness problems in the restaurant, including dirty bathrooms and unsanitary food handling.
  • RC
    Robert Compton
    Oct 13, 2025
    4.0
    It's okay for a Biggie bag but the prices are high for fast food. Long lines.
  • GG
    Geri
    Oct 3, 2025
    5.0
    Food was good, staff was kind
  • RR
    Robert Rose
    Sep 19, 2025
    4.0
    I always enjoy Wendy’s, especially the frosty! A nice lunch with my parents.
  • AV
    Anna Viele
    Aug 25, 2025
    5.0
    They have the nicest staff around!
  • RJ
    Rick Jenkins
    Aug 21, 2025
    2.0
    Well finish stuff that I ordered they forgot give me my barbecue sauce and it could have swore at the man that was serving me might have been smoking a little bit of weed Plus hamburger was so small I would have called it a mini burger and not a meal deal

Frequently Asked Questions About Wendy's

Is Horseheads Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.