Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Horseheads off Colonial Drive and East Mall Road and next to Candlewood Suites.
Many customers reported issues with the quality of steaks, including overcooked and poorly prepared dishes, leading to dissatisfaction.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing attentive staff while others faced long waits and unresponsive servers.
Pricing Concerns
Customers frequently mentioned that prices were too high relative to the quality of food and service received.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about specific servers and enjoyable meals, indicating that some customers had satisfactory experiences.
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Alex Diaz
3 days ago
1.0
Flavorless asparagus and the ribs were tougher than the hide in a live pig would not recommend I have celiac’s disease they were great about that and I didn’t have any bad allergic reactions but the food quality is not worth the price nor the name on the building
PS
Peter Spiak
5 days ago
5.0
The 3 course special is worth it. Everything tasted great. The steak was seasoned and cooked perfectly. I think the service was friendly, but because they take a team approach, it felt like they were waiting for each other to attend to things. Also, the music was a little loud. Overall it was good. The quality of the food was the highlight.
SS
sm
6 days ago
5.0
Always enjoy stopping by our local outback. Food is good and service is great.
RR
Robert
Dec 31, 2025
1.0
After going to outback for the last 7 years on New Year's eve. We have been never been more disappointed than we were on 12 31 2025 with the quality of our filet steaks . Sent back 3 of 4 steaks not properly cooked. 2 were sent back correctly cooked. 1 was still not cooked to order. The steaks were all very chewing. Our meal was so bad and ruined our whole experience with your restaurant. Your prices were higher than last year and your quality of filet was so much worse than a year earlier. We will not be spending our money on your product next year or anytime in the future. You are your own worse enemy with the quality of meat you buy.
TB
Trista Besecker
Dec 27, 2025
5.0
We were shopping on the Sunday before Christmas. First off all, I think everyone forgot about Outback because other places had a line because they were next to the stores. OutbCk had a zero wait time. All the staff were dressed in holiday cheer. They had a flipping Santa to take pictures with as well! Our waitress was amazing, very promt and on top of our drinks. We got the mozzarella boomerangs. Let me tell you i am still dreaming about them. They came out hot and fresh, they were crispy without being heavy or full of oil. And oh. My. God. The cheese pull on them! This one in the video was the last on our plate. Notice how it isnt a hard brick? Because its made with really good quality cheese. They were amazing. Our steaks were good as well, but im coming back for those mozzarella sticks! (And another perfect ribeye of course)
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Horseheads?
Outback Steakhouse is open Monday to Thursday and Sunday from 11:00 AM to 9:30 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Outback Steakhouse offer special happy hour timings?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Can I order food for delivery or pickup at Outback Steakhouse Horseheads?
Where can I find the menu and place an order online for Outback Steakhouse in Horseheads?
You can view the menu at https://www.outback.com/menu/big-flats and place orders online at https://www.outback.com/order/menu/big-flats.
Does Outback Steakhouse in Horseheads accommodate gluten-free dietary needs?
Yes, Outback offers several gluten-free menu items. You can view the gluten-free menu on their website.
What forms of payment are accepted at Outback Steakhouse Horseheads?
They accept American Express, Mastercard, Visa, Apple Pay, Android Pay, and cash.
What is the dress code at Outback Steakhouse in Horseheads?
The dress code is casual, making it comfortable for all guests.
Are there nearby hotels where guests can stay when visiting Outback Steakhouse in Horseheads?
Yes, Candlewood Suites, Courtyard by Marriott Elmira Horseheads, Hampton Inn Elmira/Horseheads, and Country Inn & Suites by Radisson, Big Flats are nearby accommodations convenient for visitors.
Which nearby places can I explore before or after dining at Outback Steakhouse in Horseheads?
You can visit Seneca Lake for scenic views or Watkins Glen State Park to enjoy nature and recreational activities.
How can nearby businesses like Simmons-Rockwell Nissan Service help when I visit Outback Steakhouse?
If you require automotive services or fuel during your trip, Simmons-Rockwell Nissan Service offers car servicing and gas station facilities close to the restaurant.