Outback Steakhouse

4.2
1846 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Horseheads off Colonial Drive and East Mall Road and next to Candlewood Suites.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
200 Colonial Drive, Horseheads, NY
14845, United States

Hours

Reviews

4.2
1,846 reviews
5 stars
1,064
4 stars
419
3 stars
169
2 stars
70
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while some customers praised attentive and friendly staff, others reported poor service and inattentiveness.

Food Quality

Food quality is inconsistent; some dishes were enjoyed, while others were criticized for being overcooked, too salty, or lacking flavor.

Dining Experience

Many customers appreciated the atmosphere and family-friendly environment, but some noted issues with cleanliness and service during busy times.

Pricing Concerns

Several reviews mentioned that prices are perceived as high relative to the quality of food and service received.

Staff Attentiveness

While some servers received high praise for their attentiveness and friendliness, others were described as rude or neglectful.
  • DK
    Debra Kelly
    2 days ago
    2.0
    Prices were way to expensive. The bar was dirty. The bartender was tentative, however, $30 for 2 glasses of wine was excessive and beer for $7.50 a bottle was ridiculous! Food was ok. We won't be going back. Other businesses in the area are not that expensive.
  • MM
    michael moerman
    Nov 13, 2025
    1.0
    Plastic in the chowder, was told it would be taken off the bill by waitress/bar tender, that was the first thing, and If you are staying at the hotel next door, the candlewood suites, you're supposed to get a discount, they didn't follow through, charged full price for the chowder and the meal in general. Awful experience, I will never go back. And recommend no one does.
  • CR
    crystal recktenwald
    Nov 5, 2025
    1.0
    Worst experience I've had at outback in three decades. My filet was bad. The inside of it separated from the outside and was mushy and smelled rancid. The waitress kept telling me "We just changed steaks and it is a filet you know". Tried to explain that I always eat filet and while they are tender, it should never be mushy and smell rancid. She got an attitude, started to raise her voice and walked away. They did remove it from the bill, but that was not the way to handle it. Will never eat there again.
  • KK
    Karissa
    Oct 31, 2025
    1.0
    Went last night. Salad was frozen, both soups were cold, then I cut into my steak I ordered medium rare it came out blue and rare so i returned it, then the steak came back out still blue so sent it back again, then finally after about 30 mins later got one that was cooked right and was covered in salt! Told the waitress and she said you aren’t the first one to complain and then walked away LOL I feel like I should of gotten money off or something totally unacceptable
  • SB
    Suanne Bachert
    Oct 31, 2025
    1.0
    We were here to celebrate a birthday. 10/31/2025.However, we decided to leave, due to being served cold coffee. The server not once apologized, just stated she could make a new pot it'd take a second. My dad, stated no, I think we will just leave. The hostess, overheard stated are you serious and ran to the back. What your server and hostess, didn't know, is my dad just lost the love his life of 45 years. So, my dad's emotions are high. And he was ready to cry. Cause his coffee was cold. And as much as it cost to eat here, getting a hot cup of coffee on a cold blisters day. Shouldn't be a problem. Nor how your staff reacted to his upset. You never know what someone is going through. Always be kind. And never react in front of a guest. It's just rude.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.