Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,318 reviews
5 stars
381
4 stars
307
3 stars
244
2 stars
126
1 star
260
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude staff and poor customer service, with many experiences highlighting long wait times and incorrect orders.
Food Freshness
Several reviews mentioned that food was often stale or not freshly prepared, with complaints about cold items and incorrect orders.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and drink stations, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with reports of staff arguing and poor handling of customer complaints.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative trends in service and food quality.
- BRBrandye Rutigliano1 day ago2.0Went inside to order, it took 30 MINUTES to get our order. They focus on the drive thru above the customers inside the restaurant
- HEHeather Ernest-Drake1 day ago1.0This McDonald's is notorious for slow service. Did a mobile order on a Sunday and waited 22 minutes in a parked spot that they told us to go to and still no service. My husband had to go in. Unacceptable. Poor service all around.
- PPPaul Payne4 days ago1.0Worse ever, wait forever for food. Horrible !!
- COCaitlin OropalloNov 14, 20251.0Just ordered not even 5 minutes ago and they messed our simple order up. We asked for a 10 piece large with fries and a McDouble with a small fry. What we got was a 10 piece small fries McDouble and a 4 piece? They didn’t give us the large fries and the ketchup that we paid for. We even confirmed the order with the woman at the window and she was very rude and still somehow managed to mess this up. I don’t expect much from McDonald’s but this was just too easy to mess up.
- MMMatt MarshNov 4, 20252.0Bathroom and tables appear to not have been cleaned in a longgggg time. Regret taking my family inside for our meal.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3327 Chambers Rd, Horseheads?
McDonald's at 3327 Chambers Rd is open daily from 6:00 AM to 11:00 PM for dine-in service.
Is the drive-thru service at this McDonald's location available late at night?
Yes, the drive-thru is open daily from 5:00 AM to midnight, providing extended hours for customers.
Can I order McDonald's food for delivery and what are the delivery hours?
Delivery is available every day from 5:00 AM to midnight with options like same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup and mobile ordering?
Yes, services include curbside pickup, delivery, same-day delivery, no-contact delivery, and mobile ordering.
What are some nearby places I can visit before or after my meal at McDonald's?
Nearby, you can visit Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, or Orange Leaf Frozen Yogurt for dessert options.
Are there convenient stores close to McDonald's for additional shopping needs?
Yes, 7-Eleven, Speedway, and Express Mart convenience stores are located nearby for quick shopping and fuel.
If I need automotive services near McDonald's, where should I go?
Firestone Complete Auto Care and Sunoco Gas Station are nearby options for automotive repair and services.
Where can I find other dining options close to McDonald's at 3327 Chambers Rd?
Nearby restaurants include Red Lobster for seafood and Olive Garden for Italian cuisine, offering diverse dining experiences.