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McDonald's

3.3
(1328 reviews)

Business Details

3327 Chambers Rd, Horseheads, NY
14845, United States
(607) 442-1024
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3327 Chambers Rd, Horseheads, NY
14845, United States

Hours

Reviews

3.3
1,328 reviews
5 stars
385
4 stars
307
3 stars
246
2 stars
127
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, both in the drive-thru and inside the restaurant, often waiting 20-40 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Behavior

Many customers experienced rude or unprofessional behavior from staff, including managers, which contributed to a negative dining experience.

Cleanliness

The dining area and bathrooms were frequently noted as dirty or poorly maintained, impacting the overall customer experience.

Food Quality

While some customers enjoyed the food, there were complaints about items being cold, stale, or not fresh.
  • SS
    Springtrap Ordway and fnaf and scp
    1 day ago
    1.0
    I went to that touch screen and ordered a large shamrock shake and 4 bugers and 1 soda went to pay the mechanic did not give me my receipt and it was $18 total I told the lady worker there and she kida help but not really and they gave me a small shamrock shake and first off the "manager" was very rude to me didn't even try to fix the issue back trued the hole time didn't even come up to me they kept on saying u paid for a small and im telling them that the mechanic messed up my order and a lady come out in my face and says see u paid for a small at that point I said ok and walk out bc it was going in one ear out the onther to be honest I don't eat alot fast food and after that I know dam right im not eating mcdonald's ever again I rather go to burger king bc at least they don't mess up onders and be rude about it and if they do they actually try to solve the problem
  • AR
    Alaine M. Romero
    Jan 19, 2026
    5.0
    service sucks! People yelling.
  • LS
    Lenny S
    Jan 7, 2026
    3.0
    Slow drive thru, even when empty... nothing "fast food" about it.
  • CC
    Cman Cman
    Dec 7, 2025
    1.0
    Slow Slow Slow drive through. Even slower pickup. As I sat in the designated pick up area waiting for my single item order; an apple pie, multiple cars that arrived after me passed through the drive through. I decided to leave after many minutes of waiting.
  • IW
    Isabelle Warrick
    Dec 4, 2025
    1.0
    If y’all gunna charge 0.35¢ per sauce, at least remember them in the bag. Also no one was at the register for a solid 5 minutes

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3327 Chambers Rd, Horseheads?

McDonald's at 3327 Chambers Rd is open daily from 6:00 AM to 11:00 PM for dine-in service.

Is the drive-thru service at this McDonald's location available late at night?

Yes, the drive-thru is open daily from 5:00 AM to midnight, providing extended hours for customers.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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