Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,325 reviews
5 stars
382
4 stars
307
3 stars
246
2 stars
127
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, both in the drive-thru and inside the restaurant, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.
Staff Behavior
Feedback indicated that staff members were often rude or unprofessional, contributing to a negative customer experience.
Cleanliness
Several customers noted that the dining area and bathrooms were not well-maintained, with trash and unclean tables reported frequently.
Food Quality
While some customers enjoyed the food, there were complaints about items being cold, stale, or not fresh.
- LSLenny S5 days ago3.0Slow drive thru, even when empty... nothing "fast food" about it.
- CCCman CmanDec 7, 20251.0Slow Slow Slow drive through. Even slower pickup. As I sat in the designated pick up area waiting for my single item order; an apple pie, multiple cars that arrived after me passed through the drive through. I decided to leave after many minutes of waiting.
- LHLilyian HolleyDec 6, 20252.0Mess all over, slow service, forgotten food and drinks
- IWIsabelle WarrickDec 4, 20251.0If y’all gunna charge 0.35¢ per sauce, at least remember them in the bag. Also no one was at the register for a solid 5 minutes
- ESE SmithNov 29, 20251.0Slowest drive through I’ve ever been in. The employees here seem to move at the speed of a sloth and are perfectly content in doing so.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3327 Chambers Rd, Horseheads?
McDonald's at 3327 Chambers Rd is open daily from 6:00 AM to 11:00 PM for dine-in service.
Is the drive-thru service at this McDonald's location available late at night?
Yes, the drive-thru is open daily from 5:00 AM to midnight, providing extended hours for customers.
Can I order McDonald's food for delivery and what are the delivery hours?
Delivery is available every day from 5:00 AM to midnight with options like same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup and mobile ordering?
Yes, services include curbside pickup, delivery, same-day delivery, no-contact delivery, and mobile ordering.
What are some nearby places I can visit before or after my meal at McDonald's?
Nearby, you can visit Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, or Orange Leaf Frozen Yogurt for dessert options.
Are there convenient stores close to McDonald's for additional shopping needs?
Yes, 7-Eleven, Speedway, and Express Mart convenience stores are located nearby for quick shopping and fuel.
If I need automotive services near McDonald's, where should I go?
Firestone Complete Auto Care and Sunoco Gas Station are nearby options for automotive repair and services.
Where can I find other dining options close to McDonald's at 3327 Chambers Rd?
Nearby restaurants include Red Lobster for seafood and Olive Garden for Italian cuisine, offering diverse dining experiences.