Buffalo Wild Wings

4.0
1057 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1631 County Road 64, Horseheads, NY
14845, United States

Hours

Reviews

4.0
1,057 reviews
5 stars
508
4 stars
276
3 stars
119
2 stars
49
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and missing orders.

Food Quality

Many reviews highlighted subpar food quality, with complaints about cold, overcooked, or incorrect items.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the sports bar vibe while others found it too noisy or unwelcoming.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like wings and loaded tots.
  • NP
    Nancy Palmer
    Nov 9, 2025
    5.0
    Perfect place to watch NFL game or like calans out of towners. Service was awesome. We had samplers and it was delicious.
  • MM
    Michael Meara
    Nov 1, 2025
    2.0
    Went there on Halloween night. Around 11pm. With a large group of hungry and thirsty scare actors and support staff. The place was empty. With two wait staff. A manager. And whoever was in the kitchen. Manager seated us. And told us who our server would be. Only to have a different person take our orders. We were told bar was closed, so no alcohol. Only to see two people with a bloody Mary and pilsner of beer after we ordered plain soda. The Server Hayden was not rude. But clearly annoyed by our presence. Complaining to other staff with in earshot and eyesight of our group all paying customers. If you can't handle a Friday night rush of 25 people. Maybe it's not your line of work bub. The food was sub par. And I reluctantly gave a tip. Only because we did kinda just show up. And others had already decided not to tip. Because of his demeanor. I would never recommend this chain restaurant to anyone. Go to your smaller local owned bars. The service is better the food is better. And the vibe is better.
  • DS
    Dennis Smouse
    Oct 29, 2025
    4.0
    Always like the food. The new loaded tots are really good. Didn't like the loud music the middle of day.
  • NN
    Nenad Novacic
    Oct 16, 2025
    1.0
    When I came as a guest, the staff was polite — but it always felt fake. When I came as a DoorDash delivery driver, they treated me like garbage. I’ll never come here again as a customer.
  • JM
    Jacob Miller
    Sep 30, 2025
    1.0
    I ordered $130 of food from this restaurant. I did not receive 2 meals and it looks like our food had been opened. This order was done through Uber eats and my bag was opened, though Uber eats and this location would not answer my calls after several calls. I would not recommend them as they either do not check the order for completion or do not care if delivery driver eats the food.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings serve at the Horseheads location?

Buffalo Wild Wings in Horseheads offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings in Horseheads?

The restaurant is open Monday to Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.