McDonald's

3.7
547 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
204-11 Hillside Ave, Hollis, NY
11423, United States

Hours

Reviews

3.7
547 reviews
5 stars
213
4 stars
125
3 stars
99
2 stars
37
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly managers, leading to a negative experience.

Food Quality

Several reviews mentioned cold food, incorrect orders, and poor quality, with some customers expressing dissatisfaction with the taste.

Cleanliness

While some customers noted that the location was clean, others reported dirty bathrooms and a need for better hygiene practices.

Service Speed

Numerous reviews highlighted slow service, with long wait times for orders being a common complaint.

Atmosphere

The presence of unruly customers and panhandlers outside the establishment contributed to an uncomfortable dining atmosphere for some patrons.
  • DD
    Diraz Al Deen
    Jan 5, 2026
    1.0
    Today I was going to pick up 2 order as an Uber Eats driver to deliver food to a customer. Because of the winter weather, the roads were very bad, and I arrived about five minutes late. When I arrived, a manager was there and told me that I was late. She was very angry. I explained that it was due to traffic and a vehicle issue, and I apologized for being late. However, she said she would give me a dislike on my account. I have picked up orders from this McDonald’s hundreds of times, always on time, and they have never given me a like on my account. But for being late just one day, they gave me a dislike. They don’t understand how this affects my account and my earnings. I work hard, and even in this bad weather, I continue providing my service. For being only five minutes late, they gave me two dislikes on my account.
  • RP
    Ray Pena
    Oct 29, 2025
    1.0
    Very nasty attitude not genuine appreciation for your customers....clerk and manager are in the back not interested in what is going on very slow service
  • AS
    Anil sattaur
    Oct 21, 2025
    5.0
    Excellent
  • PT
    Pay TollZ
    Oct 4, 2025
    1.0
    Clerk Has a nasty attitude then gives me a nastier attitude because i asked for correct bathroom code after she gave me the wrong one
  • SS
    Sim Singh
    Sep 8, 2025
    2.0
    Crowded very slow and food was cold

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 204-11 Hillside Ave, Hollis, NY?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Saturday and from 7:00 AM to 10:00 PM on Sundays.

Is drive-through service available at this McDonald's location?

Yes, McDonald's offers drive-through service daily from 6:00 AM to 11:00 PM.