Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, particularly managers, leading to negative experiences.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
While some customers noted cleanliness, others reported dirty bathrooms and overall unsanitary conditions.
Service Speed
A significant number of reviews highlighted slow service and long wait times, especially during busy hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
CG
Cyril Guichard
Feb 25, 2026
2.0
Kiosk to order. No receipt print out...slow service
TM
Tariq Mohamed
Feb 16, 2026
1.0
I ORDER A 20 PIECE NUGGET AND A LARGE COKE. WHEN I GOT MY ORDER. THEY GAVE ME A MEDIUM COKE. I TOLD THE CASHIER AND THEY DID NOT CARE.
BB
B B
Feb 5, 2026
5.0
Nice burgers
LF
liantoy Fang
Jan 18, 2026
1.0
found a hair in my burger. Terrible experience
DD
Diraz Al Deen
Jan 5, 2026
1.0
Today I was going to pick up 2 order as an Uber Eats driver to deliver food to a customer. Because of the winter weather, the roads were very bad, and I arrived about five minutes late.
When I arrived, a manager was there and told me that I was late. She was very angry. I explained that it was due to traffic and a vehicle issue, and I apologized for being late. However, she said she would give me a dislike on my account.
I have picked up orders from this McDonald’s hundreds of times, always on time, and they have never given me a like on my account. But for being late just one day, they gave me a dislike.
They don’t understand how this affects my account and my earnings. I work hard, and even in this bad weather, I continue providing my service. For being only five minutes late, they gave me two dislikes on my account.
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