Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Many customers reported rude and unhelpful staff, particularly managers, leading to a negative experience.
Food Quality
Several reviews mentioned cold food, incorrect orders, and poor quality, with some customers expressing dissatisfaction with the taste.
Cleanliness
While some customers noted that the location was clean, others reported dirty bathrooms and a need for better hygiene practices.
Service Speed
Numerous reviews highlighted slow service, with long wait times for orders being a common complaint.
Atmosphere
The presence of unruly customers and panhandlers outside the establishment contributed to an uncomfortable dining atmosphere for some patrons.
DD
Diraz Al Deen
Jan 5, 2026
1.0
Today I was going to pick up 2 order as an Uber Eats driver to deliver food to a customer. Because of the winter weather, the roads were very bad, and I arrived about five minutes late.
When I arrived, a manager was there and told me that I was late. She was very angry. I explained that it was due to traffic and a vehicle issue, and I apologized for being late. However, she said she would give me a dislike on my account.
I have picked up orders from this McDonald’s hundreds of times, always on time, and they have never given me a like on my account. But for being late just one day, they gave me a dislike.
They don’t understand how this affects my account and my earnings. I work hard, and even in this bad weather, I continue providing my service. For being only five minutes late, they gave me two dislikes on my account.
RP
Ray Pena
Oct 29, 2025
1.0
Very nasty attitude not genuine appreciation for your customers....clerk and manager are in the back not interested in what is going on very slow service
AS
Anil sattaur
Oct 21, 2025
5.0
Excellent
PT
Pay TollZ
Oct 4, 2025
1.0
Clerk Has a nasty attitude then gives me a nastier attitude because i asked for correct bathroom code after she gave me the wrong one
What are the regular opening hours of McDonald's at 204-11 Hillside Ave, Hollis, NY?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Saturday and from 7:00 AM to 10:00 PM on Sundays.
Is drive-through service available at this McDonald's location?
Yes, McDonald's offers drive-through service daily from 6:00 AM to 11:00 PM.
Does this McDonald's location provide delivery services?
Yes, delivery is available every day from 6:00 AM to 11:00 PM Monday through Saturday and from 7:00 AM to 10:00 PM on Sundays, including same-day and no-contact delivery options.
Can I order McDonald's food through their mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, the location provides WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
Are there any nearby places where I can do laundry before or after visiting McDonald's?
Yes, Hill Laundromat and Hill Park Cleaners are nearby laundromats where you can take care of your laundry needs.
Where can I find a bakery or bagel shop near McDonald's?
Nearby bakeries and bagel shops include Hillside Hot Bagels and Three Star Bagel, perfect for breakfast or a snack before or after your McDonald's visit.
Are there nearby dining options offering different cuisines besides McDonald's?
Yes, you can find Aloha Krab Cajun Seafood & Bar for seafood, Panda House for Chinese cuisine, and Gaby's Restaurant nearby.
Is this McDonald's location wheelchair accessible?
Yes, this McDonald's has wheelchair-accessible entrances, seating, and restrooms.