Dunkin'

3.4
371 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hollis, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
202-09 Hillside Ave, Hollis, NY
11423, United States

Hours

Reviews

3.4
371 reviews
5 stars
137
4 stars
76
3 stars
44
2 stars
28
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how they were treated.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including improper handling of food and money, raising concerns about hygiene.

Speed of Service

Customers frequently noted slow service, often exacerbated by understaffing, leading to long wait times.

Product Quality

Feedback indicated issues with the freshness and quality of food items, particularly donuts and drinks, with some customers receiving stale products.
  • FF
    Faith
    4 days ago
    5.0
    I love this Dunkin. Come almost every morning. Fast workers, good customer service.
  • MB
    Marilyn Baculima
    Oct 27, 2025
    1.0
    Horrible Service and RUDE customer service. The worker MALA shouldn’t be working in a customer facing role. Very unprofessional and when asking questions, she began to yell and say she isn’t about to handle the request and can’t handle all the orders as she’s the only one there? Then she shouldn’t be working.
  • ML
    Melia Lover
    Oct 26, 2025
    1.0
    They told that I can’t have my drink with no ice like if I tooth sensitive problem should be able to accommodate for your costumer.
  • MP
    Mariela Perez
    Oct 18, 2025
    1.0
    Everytime I come here they always messing up my order and when I try to correct them they’re quick to argue back as if they didn’t mess up . Never coming back !
  • JJ
    Jada
    Oct 7, 2025
    1.0
    Horrible staff. Horrible service. They need to be shut down

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Hollis, NY?

Dunkin' in Hollis, NY is open Monday to Friday from 5:30 AM to 9:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.