Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Holbrook, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.
Food Quality
Many customers reported poor food quality, including incorrect orders, stale items, and unsanitary conditions.
Efficiency
Service speed was inconsistent, with several customers experiencing long wait times and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary practices among staff, raising concerns about health and safety standards.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
AK
Ali Ahmed Khan
Dec 8, 2025
1.0
Horrible quality
IC
Isabel Castro
Oct 7, 2025
5.0
rrico cafe
CK
Cassidy Kuezek
Jan 11, 2025
2.0
was told to hurry up my order when he messed it up completely, very rude the girls who work there are very nice just bad experience with the older man.
MS
Manvir singh
Feb 11, 2024
1.0
One of the worst customer service I’ve seen at DD
DL
Deborah Linsalata
Jul 29, 2023
1.0
So there's an employee there that when I went in to order I needed to use the ladies room and she spent about 20 minutes in there in front of the mirror. I asked her twice if she was almost done as the first time the door was locked so I knocked and waited my turn, after ordering my food I went back to the bathroom and open the door and she still there in front of the mirror and said I locked it why is it opening, I asked are you almost done? She RUDELY TOLD ME ARE YOU TIMING ME I SPEND 5 HRS STANDING IM IN HERE YOU NEED TO WAIT with a nasty face . I said I'm a customer who needs to use the ladies room and she again told me I need to wait. I proceeded to the counter and told her boss she was disrespectful and standing in front of mirror knowing a customer needs the ladies room she ran out and yelled *your just rude and continued arguing as I shut the door to the bathroom. This was today Saturday morning 9am 7/29/23. Very nasty rude disrespectful and she's very lucky she doesn't work for me Id fire her on the spot. Never ever treat a customer badly. Next time I go in, if she's there I will absolutely walk out and go to another DD. 5 hrs she said she stands lol try standing 10 to 12 in the heat and complain, you have no idea you rude little girl.
What are the opening hours of Dunkin' in Holbrook, NY?
Dunkin' in Holbrook, NY is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
Does Dunkin' in Holbrook offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What kind of food and beverages does Dunkin' Holbrook specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does Dunkin' Holbrook have a drive-thru service?
No, this Dunkin' location does not have a drive-thru, but it offers in-store dining, delivery, and curbside pickup.
Are there any popular nearby restaurants to Dunkin' in Holbrook?
Yes, nearby popular restaurants include Papa Johns Pizza for fast food pizza and Baskin Robbins for ice cream and bakery treats.
What local services can I find near Dunkin' in Holbrook?
Nearby, you can find AT&T Holbrook and Aayan Wireless Inc. for mobile services, as well as UPS Access Point for courier and shipping needs.
Are there any beauty salons near the Dunkin' in Holbrook?
Yes, several beauty salons such as Lemon Tree Hair Salon Holbrook, Hair By Taylor Force, and Hidden Beauty Selfcare Boutique are located nearby.
Does Dunkin' Holbrook have Wi-Fi and accept credit or debit cards?
Yes, Dunkin' Holbrook offers free Wi-Fi and accepts both credit and debit card payments.
What seasonal flavors are currently available at Dunkin' Holbrook?
During the holiday season, you can enjoy new treats like the Cookie Butter Cloud Latte and Berry Sangria Refresher, as well as returning favorites like the Peppermint Mocha and Toasted White Chocolate Signature Lattes.