Dunkin'

3.4
242 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Holbrook, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
411 Furrows Rd, Holbrook, NY
11741, United States

Hours

Reviews

3.4
242 reviews
5 stars
97
4 stars
42
3 stars
28
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.

Product Quality

Customers frequently reported issues with incorrect orders, unsatisfactory food quality, and poorly made drinks, indicating a decline in product standards.

Cleanliness

Several reviews pointed out unsanitary conditions and lack of proper hygiene practices among staff, raising health concerns.

Service Speed

Many customers expressed frustration with slow service, particularly during peak hours, resulting in long wait times.

Staff Friendliness

While some employees were noted as friendly and efficient, overall staff attitude was inconsistent, with many customers experiencing unhelpful interactions.
  • IC
    Isabel Castro
    Oct 7, 2025
    5.0
    rrico cafe
  • MM
    Michael M.
    Jul 4, 2025
    1.0
    Anybody that has been to any other Dunkin’ donuts around the world knows how it is supposed to taste. This Dunkin’ is by far the worst tasting coffee. The corporate franchise should shut them down. You can’t possibly mess up a French vanilla latte day after day after day. It is so bitter and so disgusting they should be ashamed of their product.
  • RT
    Richard Tom
    Jun 20, 2025
    5.0
    They are very efficient and friendly. :)
  • DD
    Dawn Dus
    Aug 30, 2022
    2.0
    donuts not fresh but that seems like all DD for the past few months..
  • MC
    Mike C
    Apr 6, 2021
    1.0
    This is the slowest and worst Dunkin Donuts in America. If I could give this a 0 I would, they have one person working at 7 am, which is rush hour for people in the morning. I stood there for 10 minutes and was not even acknowledged. The worker looked at me about 5 times and said nothing but was only concerned about mobile orders. I’m sure they don’t care though about their customers because of the volume on furrows road. See you never holbrook dunkin.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Holbrook, NY?

Dunkin' in Holbrook, NY is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Holbrook offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.