McDonald's

3.4
648 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
140 South Ave, Hilton, NY
14468, United States

Hours

Reviews

3.4
648 reviews
5 stars
202
4 stars
160
3 stars
113
2 stars
53
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold, poorly prepared food, with specific complaints about stale fries and incorrect items.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and kitchens with pests.

Staff Behavior

There were multiple complaints about unprofessional behavior from staff and management, contributing to a negative customer experience.
  • BE
    Bigg E
    Dec 27, 2025
    1.0
    First captain condiments is a real princess and then my food always sucks they should be investigated
  • SC
    Stephanie Ciurca
    Dec 21, 2025
    3.0
    The same people are stuck working their butt's off because other workers call in. There is no consistency and wait times are egregious.
  • RS
    Rachel Smith
    Dec 21, 2025
    5.0
    Good
  • MR
    miguel rodriguez
    Nov 1, 2025
    1.0
    They were so disrespectful and didn’t even want to give me my food until I said I was gonna call the cops
  • KR
    Keishlanny Rodriguez
    Nov 1, 2025
    1.0
    They were so disrespectful, customers service is terrible, u can see the mold all over the kitchen, the food is never done all the way etc just don’t recommend at all🤦🏻‍♀️the managers don’t care how anyone feels and have big attitudes

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 140 South Ave, Hilton?

McDonald's is open daily from 6:00 AM to 11:00 PM for regular dining services.

When is the drive-thru at this McDonald's location open?

The drive-thru is open from 6:00 AM to 11:00 PM on weekdays and Sundays, and until midnight on Fridays and Saturdays.