Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
652 reviews
5 stars
266
4 stars
157
3 stars
93
2 stars
37
1 star
99
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Some customers noted that the restaurant was clean and well-kept, while others reported unsanitary conditions.
Inconsistency
There were mixed reviews regarding the consistency of food quality and service, with some praising the location while others had negative experiences.
Positive Experiences
Despite the issues, some customers had positive experiences with friendly staff and satisfactory food.
- PPPAULROct 21, 20251.0I got the mc crispy meal and when I bit into the chicken it was raw and rubbery.
- SKStephanie KahleOct 5, 20251.0I was so excited when the snack wrap came back. I ordered one as soon as they dropped and it was great from this location. However, I went back 2 weeks later and got another one but this time it was hot. Now you might think that yes you want your food hot. However, they have lettuce in it so the lettuce should not be hot. The tortilla was crunchy on the outside, the lettuce was hot and even translucent from the heat, the ranch was even hot, and it tasted old. I went pack and gave them another shot but same issue as last time. Clearly to cut time they are pre making the wraps and keep them around and the creates a soggy nasty wrap. Went to the two Kingston locations and they make them perfect. They make them as you order it. Highland do better!!
- BDBdem DemSep 14, 20251.0I must have got yesterday’s fries. Totally not edible, worst fries I’ve ever seen in my life.
- JJJstnSep 10, 20255.0don’t even know they names but i got food at like 1am and everything was good but the fries were cold lowkey and they made me new ones so they nice for that i appreciate them fr fr.
- KJKimiko JohnsonJul 10, 20251.0Worst customer service I've ever seen at a McDonald's so far! Picking up for DoorDash late at night, thinking inside was closed. Waited in the drive thru to be told to come inside (I will take that part as my fault). I go inside as told only to then be told BY THE SAME MANAGER to go outside and and pull into the "the delivery area"?!?! Then when the manger knew I was upset he says "Bye" as I walk outside?!!
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Highland, NY?
McDonald's in Highland, NY is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
What are the drive-through hours for McDonald's at this location?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery service with hours generally from 5:00 AM to midnight on weekdays and until 1:00 AM on weekends. You can order online at https://mcdonalds.order.online/business/-5579.
Does McDonald's offer curbside pickup and no-contact delivery options?
Yes, McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's app available on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services can customers expect at this McDonald's location?
Customers can enjoy DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other fast food options nearby McDonald's at 650 US Hwy 9W?
Yes, nearby fast food options include Subway for sandwiches, another McDonald's, and Pizza Mia offering pizza and Mexican cuisine, providing variety for customers in the area.
What local attractions or services are close to McDonald's that customers might visit?
Nearby places include Bridgeview Plaza shopping center, Verizon mobile phone store, Hannaford Supermarkets, and ZL's Nails spa. Customers can shop, run errands, or get beauty treatments before or after their visit.
How can customers use nearby transit or shopping locations to reach McDonald's?
Customers can visit Bridgeview Plaza shopping center nearby, which also hosts multiple shops and services, making it easy to combine their visit to McDonald's with other errands or shopping.