Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
658 reviews
5 stars
270
4 stars
157
3 stars
94
2 stars
37
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unsanitary practices.
Inconsistency
The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous problems.
- HRHudson Valley ReviewerDec 30, 20255.0McDonald’s truly deserves recognition, especially this time of year. Walking in during the holiday season, the first thing you notice is the Christmas décor and the tree—tastefully done and genuinely welcoming. It’s pretty cool to see a fast-food restaurant take the time to decorate and show pride in their space. It immediately sets a positive tone and makes the place feel more like a community spot than just a quick stop. What really stands out, though, is how spotless this location is. The dining area, counters, floors, and restrooms are consistently clean, which says a lot about the management and staff. You can tell there’s pride in how this store is run, and that attention to detail doesn’t go unnoticed. I’ve been to a lot of McDonald’s locations throughout the Hudson Valley, and this one has always been a standout. Honestly, it may be one of the best McDonald’s in the entire region. This isn’t just a recent thing either—this location has been solid for years. Even when I was younger, it was a great McDonald’s, and it’s impressive to see that consistency maintained over time, including back when James Way was here. Friendly service, a clean environment, and a location that clearly cares about presentation and customer experience. This Highland McDonald’s sets the standard for how these stores should be run. Highly recommended. ⭐⭐⭐⭐⭐
- LLLethalDec 21, 20251.0Order their new snack wrap and well it was pitiful to say the least.. I actually feel cheated.. Don't Recommend!
- PPPAULROct 21, 20251.0I got the mc crispy meal and when I bit into the chicken it was raw and rubbery.
- SKStephanie KahleOct 5, 20251.0I was so excited when the snack wrap came back. I ordered one as soon as they dropped and it was great from this location. However, I went back 2 weeks later and got another one but this time it was hot. Now you might think that yes you want your food hot. However, they have lettuce in it so the lettuce should not be hot. The tortilla was crunchy on the outside, the lettuce was hot and even translucent from the heat, the ranch was even hot, and it tasted old. I went pack and gave them another shot but same issue as last time. Clearly to cut time they are pre making the wraps and keep them around and the creates a soggy nasty wrap. Went to the two Kingston locations and they make them perfect. They make them as you order it. Highland do better!!
- BDBdem DemSep 14, 20251.0I must have got yesterday’s fries. Totally not edible, worst fries I’ve ever seen in my life.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Highland, NY?
McDonald's in Highland, NY is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
What are the drive-through hours for McDonald's at this location?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 2:00 AM on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery service with hours generally from 5:00 AM to midnight on weekdays and until 1:00 AM on weekends. You can order online at https://mcdonalds.order.online/business/-5579.
Does McDonald's offer curbside pickup and no-contact delivery options?
Yes, McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's app available on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What services can customers expect at this McDonald's location?
Customers can enjoy DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other fast food options nearby McDonald's at 650 US Hwy 9W?
Yes, nearby fast food options include Subway for sandwiches, another McDonald's, and Pizza Mia offering pizza and Mexican cuisine, providing variety for customers in the area.
What local attractions or services are close to McDonald's that customers might visit?
Nearby places include Bridgeview Plaza shopping center, Verizon mobile phone store, Hannaford Supermarkets, and ZL's Nails spa. Customers can shop, run errands, or get beauty treatments before or after their visit.
How can customers use nearby transit or shopping locations to reach McDonald's?
Customers can visit Bridgeview Plaza shopping center nearby, which also hosts multiple shops and services, making it easy to combine their visit to McDonald's with other errands or shopping.