Brand Certified
McDonald's
3.5(727 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
104 W Point Hwy, Highland Falls, NY
10928, United States
Certified by McDonald's • Mar 01, 2026
(845) 446-4935
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
727 reviews
5 stars
259
4 stars
171
3 stars
120
2 stars
45
1 star
132
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food orders, both in-store and drive-thru.
Food Quality
Customers frequently mentioned cold or stale food, particularly fries, and inconsistent food preparation.
Cleanliness
Several reviews pointed out that the restaurant was dirty and unsanitary, impacting the overall dining experience.
Customer Service
Mixed feedback on staff behavior; some customers noted pleasant interactions while others reported rude or unhelpful service.
- JTjessica Tompkins5 days ago5.0I was invited to attend Kids night today and it was so fun. My cousin told me about it and we made a night of it with our family. I really appreciate the idea of bringing family and community together around food, games and movies. I hope to come back soon.
- RBRobert BalcombeFeb 24, 20261.0Waited an hour for my mobile app order after going through the drive through. Nearly every order I have ever placed has had at least one mistake ranging from missing items to the wrong items.
- XXxIIChAvIx xJan 29, 20261.0No napkins or straw in my bag. Cashiers can be a bit snippy. Always getting parked .
- JJJonathanJan 12, 20265.0My family and I have been to this place by driving here ordered cheeseburger, hamburger, McNuggets, French fries, filet o fish, and others. The food and service were wonderful, and the atmosphere was that there were many people eating in there, talking, and others.
- MHMarkus HondaJan 10, 20262.0They suck at Uber Eats. Missing like 20 dollars food on a huge order I made . This has happened multiple times at this location
Frequently Asked Questions About McDonald's
What are the McDonald's Highland Falls operating hours?
McDonald's Highland Falls is open daily from 5:30 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 6:00 AM.
Does McDonald's Highland Falls offer drive-through service?
Yes, the McDonald's at Highland Falls offers drive-through service from 5:30 AM to 11:00 PM on weekdays, and from 6:00 AM to 11:00 PM on weekends.
Can I order delivery from McDonald's Highland Falls and when is it available?
Delivery is available from 6:00 AM to 11:00 PM every day through their online platform.
What types of payment does McDonald's Highland Falls accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there mobile apps available for McDonald's Highland Falls ordering?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store for convenient ordering.
Does McDonald's Highland Falls offer curbside pickup?
Yes, curbside pickup is one of the available pickup and delivery services.
What are some dining options near McDonald's in Highland Falls?
Nearby dining options include Park Restaurant (a steakhouse), American Burrito (Mexican cuisine), Tony's Pizzeria, Dong Fong Restaurant (Chinese cuisine), Chipotle Mexican Grill, and South Gate Tavern (a bar and pub).
What are some key landmarks or institutions near McDonald's Highland Falls?
Westpoint Military Academy and the Highland Falls Railroad Depot are notable landmarks nearby, as well as the U.S. Military Academy Visitors Center and USAG West Point Visitor Control Center.
Are there shopping or service locations near McDonald's Highland Falls for customer convenience?
Yes, nearby shopping and service locations include International Wine and Liquors, TheWintermarket-toh, Heavenly Creations Flowers, Jo Jo's Food Shop, KeyMe Locksmiths, and LibertyX Bitcoin ATM.
What services and amenities can I expect at McDonald's Highland Falls?
McDonald's Highland Falls offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi to enhance your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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