Tropical Smoothie Cafe

4.6
412 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
285 South Broadway, Hicksville, NY
11801, United States

Hours

Reviews

4.6
412 reviews
5 stars
344
4 stars
30
3 stars
8
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, with specific mentions of employees like Zlatan and Ryan for their exceptional service.

Food Quality

The smoothies and food received high marks for being fresh, delicious, and well-prepared, although some customers noted inconsistencies in order accuracy.

Cleanliness

The location is frequently described as clean and well-organized, contributing to a positive dining atmosphere.

Pricing Concerns

Several reviews mentioned that prices are perceived as high, especially for the portion sizes, leading to mixed feelings about value.

Order Accuracy Issues

Multiple customers reported issues with incorrect orders and delays, indicating a need for improvement in order management.
  • LM
    Lulu Macioch
    Nov 5, 2025
    1.0
    They keep forgetting to add Nutella to my Nutella açaì bowl
  • SP
    Samuel Pulis
    Nov 1, 2025
    1.0
    It's alright. The food is ok but expensive the smoothies too. The main issue i have is qith how they automatically add a tip. Im really not a fan of that. They didnt take my order im not sitting and eating at your place im not being served. Also is the worker an actual tipped employee? In nys tipped employees make a certain wage which is 11 an hour which is less than minimum wage. Why are you asking for tips through your webpage when i place my order myself and them go and grab it myself from a cubby? Meh! Food ok, everything else sus. Edit: lowered my rating to 1 star. Not a fan of the tip scam they run or that response.
  • LF
    Liyana Fazal
    Sep 21, 2025
    1.0
    The food was great! But the workers were extremely rude. I got a wrap that normally has pesto in it but I don’t like pesto so I asked for it without and they said yes that’s fine. It comes out and it was wrong, it was full of pesto so I told them and they said they’d remake it and as I’m sitting there waiting for it all I hear is “I don’t even understand why she wants it like this, like it’s so bad without pesto, what is she thinking, i already know she’s going to hate it” (I loved it by the way) she said this very loudly to where everyone in the place heard it. No matter what your opinions are, you don’t get to comment on other peoples orders. This really upset me and I will not be returning.
  • JT
    Janet Torress
    Sep 15, 2025
    5.0
    Amazing place and the service was great I would come back and definitely recommend this tropical smoothie keep up the good work.
  • JR
    Janet Rosa
    Sep 15, 2025
    5.0
    I love love love this place the story is on top of their game extremely clean that’s is a A+ and food always comes out great I can’t wait to go back thank you, tropical smoothie see you soon

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Hicksville?

The cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 10:00 AM to 8:00 PM.