Taco Bell

3.8
707 reviews
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Business Details

638 S Oyster Bay Rd, Hicksville, NY
11801, United States
(516) 271-2658
https://locations.tacobell.com/ny/hicksville/638-s-oyster-bay-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 638 S Oyster Bay Rd in Hicksville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
638 S Oyster Bay Rd, Hicksville, NY
11801, United States

Hours

Reviews

3.8
707 reviews
5 stars
307
4 stars
164
3 stars
105
2 stars
30
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty staff uniforms and unclean food preparation areas.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues such as stale items, poorly prepared meals, and incorrect ingredients.

Efficiency

Long wait times for orders were frequently noted, with many customers experiencing delays in service, especially for mobile orders.
  • WV
    Wilson Velez
    Dec 14, 2025
    5.0
    Many options of food and quality and great staff
  • MS
    Manpreet Singh
    Nov 3, 2025
    1.0
    Be honest, worst customer service & employee have so much attitude & they worked too much slow and never come back on this location.
  • HS
    Hafsa Shibli
    Oct 27, 2025
    1.0
    This may be the worst Taco Bell I have ever been to. The food isn’t good - but the service is atrocious. It’s not clean and the staff is not practicing a basic level of hygiene. (Yesterday the lady taking my order finished tapping on the screen, throwing trash out, and handing bags of food to another person and put her finger in my burrito and was extremely upset when I asked for a new burrito). Anyway weird place. Took over 30min for an order of 4 items.
  • RH
    R Hukmani
    Oct 26, 2025
    1.0
    This was honestly one of the worst customer service experiences I’ve ever had. The employee I spoke to was rude, unhelpful, and started arguing, yelling, and screaming instead of calmly resolving the issue. When I asked for her name, she refused to give it and lied about being the manager. When the real manager finally came out to help, I thought things would get better — but while the manager was assisting us, that same employee started bad-mouthing me to other workers and even to customers. It was humiliating, disrespectful, and completely unacceptable. No customer deserves to be treated like that. Taco Bell really needs to hold their staff accountable and retrain them on professionalism, honesty, and basic human decency. I’ll definitely be thinking twice before coming back.
  • VC
    Vinay Chodha
    Oct 18, 2025
    1.0
    2nd order in a row that I found pieces of meat in my food, their stations are not clean
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Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 638 S Oyster Bay Rd in Hicksville?

The restaurant is open daily from 8:00 AM to 4:00 AM, with extended hours until 5:00 AM on Fridays and Saturdays.

Does this Taco Bell location have a drive-through service and what are its hours?

Yes, there is a drive-through available, open daily from 8:00 AM to 4:00 AM, extending to 5:00 AM on Fridays and Saturdays.