Stop & Shop

4.1
1067 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
530 West Old Country Road, Hicksville, NY
11801, United States

Hours

Reviews

4.1
1,067 reviews
5 stars
521
4 stars
317
3 stars
141
2 stars
36
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with complaints about rude staff and lack of assistance.

Cleanliness

The store is generally described as clean and well-maintained, although some reviews noted issues with specific areas.

Product Availability

Customers appreciated the variety and freshness of products, but there were complaints about frequently out-of-stock items.

Checkout Experience

Long lines and slow checkout processes were common complaints, with some customers expressing frustration over self-checkout interactions.

Pricing

Several reviews mentioned that prices are high compared to competitors, with some customers feeling that the quality does not justify the cost.
  • RS
    Raj Shrestha
    3 days ago
    5.0
    Been going to this store for last 15 years. Great price. Varieties and perfect location. Thank you
  • MC
    Madeline Criado
    Oct 29, 2025
    1.0
    The customer service needs serious improvement. The staff don’t seem to know what they’re doing or even whether the pharmacy is fully operating, which creates confusion and frustration. I recommend that management provide proper training and ensure employees are informed and professional when assisting customers. A little more organization and communication would make a big difference.
  • RC
    Robert Calisi
    Oct 25, 2025
    5.0
    Nice store and nice staff
  • JJ
    Jonathan
    Oct 21, 2025
    5.0
    My friends, staff and I have come to this place to shop and that this place is a supermarket. Also, that there were many people there shopping, looking for things to buy, and doing other things. The people in there were nice, friendly and helpful. The store was clean and having lots of sales.
  • TG
    Tom Garbacki
    Sep 30, 2025
    1.0
    Deli woman is miserable and should not be helping people. Always complains.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Hicksville, NY?

Stop & Shop in Hicksville is open daily from 7:00 AM to 10:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers both delivery and pickup options for customer convenience.