Stop & Shop

4.1
1080 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
530 West Old Country Road, Hicksville, NY
11801, United States

Hours

Reviews

4.1
1,080 reviews
5 stars
524
4 stars
321
3 stars
143
2 stars
37
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff being unhelpful or rude, particularly in the deli and pharmacy sections.

Cleanliness

The store is generally clean, but there were complaints about unsanitary conditions in specific areas, such as the deli and bakery.

Checkout Experience

Customers frequently mentioned long lines and insufficient cashiers, leading to frustration during checkout.

Product Availability

Several reviews noted issues with stock availability, particularly for specific items and promotions, leading to customer dissatisfaction.

Pricing

Customers expressed mixed feelings about pricing, with some finding it high compared to competitors, while others appreciated the quality and selection.
  • IS
    Iftekhar Sikder
    Jan 5, 2026
    1.0
    I live in Hicksville between a Stop & Shop Hicksville and Shoprite Plainview. Went to Stop & Shop to get some stuff. Spent few mnts at meat section looking for ground beef, there was none. Asked a male employee if they have ground beef. "No" he said. Anything in the back? "No" out for the day. So I left the items I already picked and drove to Shoprite, Plainview. How can you not have ground beef at around 3pm and tell me "out for the day" not trying to help a customer. Very Dis-Appointed, not going back again.
  • PL
    Philip Lorusso
    Dec 26, 2025
    3.0
    No one's fault ... but the should have more registers open today... when did people start breaking their purchases up into separate transactions ??? I got stuck behind 3 from the same person... it takes time to complete each one ... my frozen items were definately defrosting...waiting over 10 minutes for 1 person w 3 transactions. Management should have seen tbe lines building up anf sent some help
  • KI
    Karma IAB
    Dec 23, 2025
    1.0
    The young man in the deli section sliced cold cuts that were in small pieces and the slicing machine was stained and dirty looking. This store has to do better.
  • ML
    Mi francis Luna
    Dec 17, 2025
    1.0
    Pura gente resista solo por que te ven hispano no te quieren atender la gente que está cortando carne jamón pésima antecion estuve parado mediaora y solo por que me vio hispano no me atendió
  • ZM
    Ziggy McCoy
    Dec 9, 2025
    4.0
    Staff very nice some are not. The young ones are very helpful. The older ones act like your bothering them.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Hicksville, NY?

Stop & Shop in Hicksville is open daily from 7:00 AM to 10:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers both delivery and pickup options for customer convenience.