A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers reported poor customer service, with complaints about rude staff and lack of assistance.
Cleanliness
The store is generally described as clean and well-maintained, although some reviews noted issues with specific areas.
Product Availability
Customers appreciated the variety and freshness of products, but there were complaints about frequently out-of-stock items.
Checkout Experience
Long lines and slow checkout processes were common complaints, with some customers expressing frustration over self-checkout interactions.
Pricing
Several reviews mentioned that prices are high compared to competitors, with some customers feeling that the quality does not justify the cost.
RS
Raj Shrestha
3 days ago
5.0
Been going to this store for last 15 years. Great price. Varieties and perfect location. Thank you
MC
Madeline Criado
Oct 29, 2025
1.0
The customer service needs serious improvement. The staff don’t seem to know what they’re doing or even whether the pharmacy is fully operating, which creates confusion and frustration. I recommend that management provide proper training and ensure employees are informed and professional when assisting customers. A little more organization and communication would make a big difference.
RC
Robert Calisi
Oct 25, 2025
5.0
Nice store and nice staff
JJ
Jonathan
Oct 21, 2025
5.0
My friends, staff and I have come to this place to shop and that this place is a supermarket. Also, that there were many people there shopping, looking for things to buy, and doing other things. The people in there were nice, friendly and helpful. The store was clean and having lots of sales.
TG
Tom Garbacki
Sep 30, 2025
1.0
Deli woman is miserable and should not be helping people. Always complains.
What are the operating hours of Stop & Shop in Hicksville, NY?
Stop & Shop in Hicksville is open daily from 7:00 AM to 10:00 PM.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers both delivery and pickup options for customer convenience.
What loyalty program does Stop & Shop in Hicksville offer?
Stop & Shop has the GO Rewards loyalty program, allowing customers to earn points redeemable for gas or groceries and receive personalized offers.
What community initiatives is Stop & Shop involved in?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program to ensure no student goes to school hungry.
What kinds of services are available at Stop & Shop in Hicksville besides grocery shopping?
Services include flu vaccination, banking through People's United Bank, money transfer via Western Union, Coinstar, and mobile scanning with SCAN IT! Mobile.
Where is Stop & Shop located in Hicksville, NY?
It is located at 530 West Old Country Road, Hicksville, NY 11801, USA.
Which bank is located near Stop & Shop for convenient banking?
People's United Bank is located nearby, offering convenient banking options for customers.
Are there any popular coffee shops near Stop & Shop in Hicksville?
Yes, there is a Starbucks cafe close to Stop & Shop where customers can grab coffee or smoothies before or after shopping.
Is there an EV charging station near the Stop & Shop location?
Yes, Shell Recharge, an electric vehicle charging station, is conveniently located nearby for customers with EVs.
What is the contact phone number for Stop & Shop in Hicksville?
You can contact Stop & Shop at +1 516-937-7060 for inquiries or assistance.