Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
Some customers praised the cleanliness of the restaurant, noting that it was well-maintained and tidy.
Customer Experience
Several reviews highlighted a lack of customer service skills among staff, with complaints about attitude and responsiveness.
LD
luis francisco fgg pineda duranghh
2 days ago
1.0
Bad service, cold food. I do not recommend coming to this McDonald's.
SC
Stella Conwell
Jan 1, 2026
1.0
Avoid this location. Either get ignored or wait forever at kiosk. More concerned with frive-thru. Be sure to check your order before leaving.
BB
Bella Bella
Dec 26, 2025
1.0
Food is always cold 🤦🏻♀️ the guy with the glasses at the drive-thru is so rude
SY
Shuu Yao
Dec 21, 2025
1.0
I used to go there for breakfast almost 3 times a week. Same order ,BEC MC Griddle and hot vanilla latte. There is a young staff have a bad attitude and always give me iced latte instead. And hot latte come out cold. I just don’t get it. Won’t go there again.
CG
Claude Gregoire
Dec 9, 2025
1.0
I was in a rush to go to my Daughters swim class so I thought to myself let me run through McDonalds to get dinner. I order a Big Mac meal. All I said was give me a number 1. I grab my food and go to the gas station down the block. I fill up my car and when I get back into the car I open my Big Mac and there is no lettuce, onions, cheese, or special sauce. I drive back to the McDonalds and go inside. There is no one at the counter and I have to wait almost 5 minutes to get someone attention. A woman who looks like a manager comes over and I tell her what happened. She asks me what I wanted. I told her I was looking for a regular Big Mac. She walks away with the burger I gave her. I wait another easily another 5 minutes and some guy comes to me with a bag with a Big Mac in it. I did not get any explanation or apology for my order being messed up. This is not the first time I have had issues at this location. I live right around the corner and I will say for certain that I will never eat at this location again. It has honestly turned me off of McDonalds all together. You are now paying "Shake Shack" prices for your food and it is not fast or good. The quality is way down and the price is way up. I don't know why anyone shops at these places anymore. I have to assume that everyone is also in a rush to go some where and think this is the fastest solution which if you had to go through what I did it really was not fast at all. I also notice that half the orders they take are not ready when the person pulls up to the window and are told to pull up so they can service the car behind them. Do not shop here it is not worth it.
What are the regular operating hours for McDonald's in Hicksville, NY?
McDonald's in Hicksville, NY is open from 5:00 AM to 1:00 AM Monday through Friday and Sunday, and 24 hours on Saturday.
When is the drive-through service available at McDonald's Hicksville?
The drive-through is open daily from 7:00 AM until midnight.
What are the delivery hours for McDonald's Hicksville?
Delivery service is available every day from 6:00 AM to 11:59 PM.
What types of payment does McDonald's Hicksville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Hicksville offer mobile ordering and contactless delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a McDonald's mobile app to place orders?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is McDonald's located in Hicksville, NY?
McDonald's is located at 805 S Broadway, Hicksville, NY 11801.
What nearby attractions or businesses can I visit along with McDonald's Hicksville?
Nearby you can visit law firms like Clifford D. Gabel, Esq. and Bergman Bergman Fields & Lamonsoff, as well as pet services like CHIEF DOG INC and Hounds Town Hicksville.
Are there automotive services near McDonald's Hicksville?
Yes, nearby automotive services include C & E Auto Body, Triple R Auto Repair, Ernie's Auto Body, and Joe and Son Auto Repair.
What grocery or food-related stores are near McDonald's in Hicksville?
You can find WK Foods and Chef Cherie grocery stores nearby, as well as Asian restaurants Jade Eatery and Lounge and West East Bistro.