McDonald's

3.8
1525 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
280 N Broadway, Hicksville, NY
11801, United States

Hours

Reviews

3.8
1,525 reviews
5 stars
692
4 stars
351
3 stars
197
2 stars
84
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude and unprofessional behavior, especially from management.

Food Freshness

While many customers enjoyed fresh and hot food, there are complaints about cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

The restaurant is generally noted for being clean, but there are concerns about the maintenance of the children's play area and the bathrooms.

Wait Times

Customers frequently mention long wait times, both in the drive-thru and for in-store orders, impacting their overall experience.

Family-Friendly Atmosphere

The presence of a large indoor playground is a highlight for families, making it a popular choice for parents with children.
  • SB
    Susan B.
    1 day ago
    1.0
    We went into the play place with my 4 yr old granddaughter. When we were ready to put her shoes back on, a roach fell out of her sneaker!!! Will not be returning
  • LV
    L. V
    Nov 14, 2025
    1.0
    Manager is rude
  • AA
    Andrew
    Nov 11, 2025
    1.0
    Horrible customer service!!! The employees in the drive thru here are very rude to customers!! They charge extra for sauces and make up their own quantities ripping customers off. Not a good McDonald's restaurant. I don't recommend.
  • FY
    Fai Yip
    Oct 29, 2025
    1.0
    They ran out of monopoly stickers Don't talk to McDonald's feedback team, they don't care
  • MM
    MRM
    Oct 20, 2025
    1.0
    Worst customer service ever. Extremely unprofessional individuals specially the managers.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Hicksville, NY?

McDonald's in Hicksville, NY is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in Hicksville has a drive-thru service that operates 24/7.