Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unprofessional behavior from management and employees.
Food Freshness
Several customers noted issues with food freshness, including undercooked items and stale products, while others appreciated the quality and freshness of their meals.
Play Area
The indoor playground was a highlight for many families, providing a nostalgic and enjoyable experience for children.
Cleanliness
While some reviews mentioned cleanliness in the dining area, others pointed out issues with the bathrooms and overall maintenance.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
VS
Valerie Sanchez
5 days ago
5.0
This location gives all the ’90s nostalgic vibes
KJ
Krystal Joushan
Feb 5, 2026
5.0
Marilyn was amazing!!!! She is the sweetest and actually took my order correctly even tho I was asking for a lot of specifics she did it all correct! All smiles, very sweet, she definitely deserves a raise or at least some kind of Recognition! I will be coming back only for her. I’ve typically had issues in the past with different employees, but I am extremely satisfied meeting her today and having a great experience, especially living right around the block from this McDonald’s I always come here so I will make sure to seek for her to place my order!! Love it!
BB
Bajrangi Bhaijan
Feb 4, 2026
1.0
I am a regular customer of McDonald's. The review I'm giving today(February 4,2026) is solely because of a woman who was in charge as the manager this morning. I can't understand how she holds such an important position.
The manager's behavior was extremely bad.
She always angry .
Her behaviour is very very Rude .
only for this lady manager I will never go in this store.
SL
Stephen Lee
Feb 3, 2026
5.0
I like this place because it's a traditional McDonald's that I remember as a kid. Still has the play area! The manager on duty was very nice and accomodated me. I bought 4 happy meals for my kids (including me :-). I liked this Hicksville McDonald's way more Compared to the Plainview McDonald's. It might look nicer inside at the Plainview one, but staff there are not nice. I'm coming to this one all the time now. Thank you all today for giving me a great experience.
CG
Christine George
Jan 20, 2026
5.0
Just arriving in the parking lot I got a strong sense of nostalgia. This McDonalds wasn’t upgraded to the modern versions we see popping up. It was like walking into a Time Machine and I honestly got emotional. That family feel was there. They still had booths and intimate seating like the old days and even the infamous Ronald McDonald Playground. I saw families spending time together and I loved every minute of it. Staff were friendly, efficient and interactive with their assumed “regulars”. This place reminded me of my childhood. One thing that my friends and I noticed is that the food was much fresher here. Everything tasted different here it was just better.
The cookies even had the date and time on it giving you a heads up on expiration. I asked the to warm it up and got “looks” but I realize in the city were a bit spoiled because we always get warm cookies. The bathrooms were not locked and we had access to it the entire stay. So glad we didn’t choose the drive through.
What are the hours of operation for McDonald's in Hicksville, NY?
McDonald's in Hicksville, NY is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's in Hicksville has a drive-thru service that operates 24/7.
What delivery options are available at McDonald's Hicksville?
Delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's for delivery or pickup online or via an app?
Yes, you can order through the McDonald's App available on iOS and Android or via the online delivery link provided.
What payment methods does McDonald's Hicksville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What can I expect on the menu at McDonald's Hicksville?
McDonald's offers a variety of quality menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt.
Is free WiFi available at this McDonald's location?
Yes, McDonald's in Hicksville offers free WiFi to its customers.
Which gas stations are located near McDonald's on 280 N Broadway?
Nearby gas stations include Sunoco Gas Station, Exxon & Mobil Stations, Mobil, and bp.
Are there other restaurants near the McDonald's on 280 N Broadway?
Yes, nearby restaurants include Broadway Diner, Cinnabon, Trullo D'Oro (Italian restaurant), and KFC.
What nearby services can customers visit in the area around McDonald's Hicksville?
Nearby services include Lenox Hill Radiology, Walgreens pharmacy, several banks such as Flushing Bank and Flagstar Bank, and beauty salons like Trendy Beauty Spa.
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