Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 265 North Broadway in Hicksville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers expressed concerns about rising prices and felt that the value of the food did not justify the cost.
Service Quality
There were numerous complaints about poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers praised the burgers and fries, others reported issues with food preparation, such as undercooked items and inconsistent quality.
Cleanliness
Feedback on cleanliness was mixed, with some customers noting a clean environment while others reported unsanitary conditions.
Customer Experience
Several reviews highlighted negative experiences related to customer service, including perceived bias and lack of proper conflict resolution.
AA
AFP
Nov 9, 2025
3.0
Poor Service after a long time where we used to go for wonderful burgers. The three star reflects the cost to quality staff try hard but still they can only serve what is inside there. Store rooms wonderful company. Sad to see how it’s going.
KP
Karen Prepon
Oct 13, 2025
1.0
Wow, what a difference a week makes! Prices went up so high, almost left. Got a dog instead, nothing great. Fries were undercooked and greasy. Last time for me.
N5
Nassau 516
Oct 10, 2025
1.0
Just way too much money for what it is, regardless of the fries. It's a rip off.
EP
Eissa Peerzada
Sep 27, 2025
1.0
I saw a squirrel in the kitchen and very bad service people taking to long and rude and I was very disappointed and very upset and hungry
NE
Norma Estrada
Aug 4, 2025
1.0
My food took more than an hour it was cold sluggish no to mention how expensive is the delivery very disappointing first and last time buying
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Hicksville accept reservations?
No, Five Guys at 265 North Broadway in Hicksville does not accept reservations.
What are the operating hours for Five Guys Hicksville?
Five Guys in Hicksville is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hicksville offer delivery and what are the delivery hours?
Yes, Five Guys in Hicksville offers delivery every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/hicksville/menu.
Can I pick up my order in-store at Five Guys Hicksville?
Yes, in-store pickup is available at Five Guys Hicksville.
What payment methods does Five Guys Hicksville accept?
Five Guys in Hicksville accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys in Hicksville?
Yes, buns and hot dogs contain gluten, but sandwiches can be ordered without a bun via wraps or bowls. Please be aware of possible cross-contamination.
Does Five Guys Hicksville have a children's menu and is it family-friendly?
Yes, Five Guys Hicksville welcomes children and has a children's menu available.
What nearby pharmacies can I visit before or after eating at Five Guys in Hicksville?
Nearby pharmacies include Walgreens, Duane Reade, and Guerline Dormeus, all convenient for picking up prescriptions or health items around your Five Guys visit.
Are there any nearby shopping centers close to Five Guys Hicksville?
Yes, Hicksville Plaza and Kundan Galleria shopping centers are close by, making it easy to shop before or after grabbing a meal at Five Guys.
Which banks are located near Five Guys at 265 North Broadway?
Nearby banks include Atlantic Bank, Flagstar Bank, Citibank, and Flushing Bank, useful if you need banking services during your visit to Five Guys.