Brand Certified
Five Guys
4.1(419 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
265 North Broadway, Hicksville, NY
11801, United States
Certified by Five Guys • Mar 01, 2026
(516) 822-8022
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/265-north-broadway
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 265 North Broadway in Hicksville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.1
419 reviews
5 stars
213
4 stars
119
3 stars
30
2 stars
16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While many praised the burgers and fries, there were complaints about inconsistency in food preparation and high prices relative to quality.
Pricing Concerns
Numerous reviews highlighted that prices have increased significantly, leading customers to feel that the value for money is lacking.
Cleanliness and Environment
Some customers noted cleanliness and a pleasant environment, while others reported unsanitary conditions and poor management.
- OROscar RomanoJan 18, 20261.0These people close 30 minutes early just because they want to they close at 10 and I arrived here at 9:35 and they were closing down
- SRSteffanny RojasJan 1, 20264.0The French fries are freshly cooked and the burger was delicious 😋
- CUCarlos UribeDec 16, 20255.0Great place to eat at. Very nice staff.
- WLWayne LamontNov 29, 20251.0Rude cashier, she made it seem like we were inconvenience when we attempted to place our order.
- AAAFPNov 9, 20253.0Poor Service after a long time where we used to go for wonderful burgers. The three star reflects the cost to quality staff try hard but still they can only serve what is inside there. Store rooms wonderful company. Sad to see how it’s going.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Hicksville accept reservations?
No, Five Guys at 265 North Broadway in Hicksville does not accept reservations.
What are the operating hours for Five Guys Hicksville?
Five Guys in Hicksville is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hicksville offer delivery and what are the delivery hours?
Yes, Five Guys in Hicksville offers delivery every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/hicksville/menu.
Can I pick up my order in-store at Five Guys Hicksville?
Yes, in-store pickup is available at Five Guys Hicksville.
What payment methods does Five Guys Hicksville accept?
Five Guys in Hicksville accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys in Hicksville?
Yes, buns and hot dogs contain gluten, but sandwiches can be ordered without a bun via wraps or bowls. Please be aware of possible cross-contamination.
Does Five Guys Hicksville have a children's menu and is it family-friendly?
Yes, Five Guys Hicksville welcomes children and has a children's menu available.
What nearby pharmacies can I visit before or after eating at Five Guys in Hicksville?
Nearby pharmacies include Walgreens, Duane Reade, and Guerline Dormeus, all convenient for picking up prescriptions or health items around your Five Guys visit.
Are there any nearby shopping centers close to Five Guys Hicksville?
Yes, Hicksville Plaza and Kundan Galleria shopping centers are close by, making it easy to shop before or after grabbing a meal at Five Guys.
Which banks are located near Five Guys at 265 North Broadway?
Nearby banks include Atlantic Bank, Flagstar Bank, Citibank, and Flushing Bank, useful if you need banking services during your visit to Five Guys.
Brand Certified Facts from Five Guys
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