Chipotle Mexican Grill

3.8
1337 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Hicksville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
215 N Broadway, Hicksville, NY
11801, United States

Hours

Reviews

3.8
1,337 reviews
5 stars
599
4 stars
330
3 stars
145
2 stars
58
1 star
205

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, burnt chicken, and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customer requests.

Cleanliness

The establishment was frequently described as dirty, with complaints about unsanitary conditions in both the dining area and kitchen.

Order Accuracy

Customers consistently experienced problems with order accuracy, including missing items and incorrect ingredients.
  • GC
    Gerry Chu
    2 days ago
    4.0
    Great service, they filled my order faster than any other location I've ever been to, kudos to the young man on the serving line. Only thing of note is this location has a weird pt of entry due to the ongoing construction of the mall area that it resides in.
  • HH
    HieroPhanT
    Dec 30, 2025
    1.0
    As a vegetarian chipotle’s my best bet whenever i feel like eating out while driving. I got a bowl from this location and got two pieces of meat in the first bite. Horrible experience. The sofritas was cross contaminated. Also when i asked to put extra protein or queso i was getting a aggressive “WHAT ELSE” from the guy at front. This was definitely my last visit to this chipotle
  • S1
    Saini 111
    Dec 26, 2025
    2.0
    usally i ordered chipotle from this location. i m vegetarian person and today after my work i want to eat vegetarian boul and she make in from of my eye but whn i eat half of bowl i saw a grilled chicken piece in my bowl. i just throw all my meal and feel disgusting what i eat i dont know how the chickn piece. come in my bowl i never come back in that location
  • AB
    Ayush Bhasin
    Dec 7, 2025
    1.0
    Horrible experience, undercooked rice. Even when you say less of something like salsa and cheese they don't care they will put how much they feel like
  • AS
    Anthony Sammarco
    Nov 24, 2025
    1.0
    Asked for chips and a fountain drink and when I checked the receipt they up-charged me to a large. When I inquired about this they say they always up-charge and were unapologetic. Also this is a double steak portion. Poor business practices and customer service

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Hicksville offer?

Chipotle Mexican Grill in Hicksville offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients adhering to their Food with Integrity principles.

What are the operating hours for Chipotle Mexican Grill at 215 N Broadway, Hicksville?

The restaurant is open daily from 10:45 AM to 11:00 PM.