Buffalo Wild Wings

3.7
1114 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
358 North Broadway, Hicksville, NY
11801, United States

Hours

Reviews

3.7
1,114 reviews
5 stars
462
4 stars
291
3 stars
137
2 stars
66
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, with long wait times for food and drinks, and some instances of forgotten orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed the wings and burgers, others complained about overcooked or cold items.

Atmosphere

The restaurant's atmosphere was generally described as relaxed and suitable for sports viewing, but some found it too loud or chaotic.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, others were criticized for poor service and lack of attention.
  • CJ
    Christopher Juca
    Dec 26, 2025
    5.0
    Amazing food and service! The chicken Caesar salad was so yummy! 😋🤤
  • DK
    Daniel J knaster
    Dec 19, 2025
    4.0
    This was my very first time coming to buffalo wild wings ever in my life. And I just say. The food was pretty good. Chicken was a little dry but still very tasty. I would come back again. Food was good!
  • SK
    Stephen K
    Dec 2, 2025
    3.0
    Buffalo Wild Wings was one of the few remaining stores in Broadway Commons that has not been closed for the malls renovation. Lucky for us, as my friends and I were starving. This restaurant was relaxing with top-notch waiters/waitresses. The only reason I gave this place a 3.5 instead of a 4.5 is mainly the pacing of service. The food and drinks took some time to arrive, but the service was very professional and helpful! As for the food: the Ultimate Sampler is a great appetizer for those that want to try a bit of everything. The mozzarella sticks were perfect: warm with the cheese still stretchy. We also ordered the Bacon-Smashed Hatch Chile Burger. This was slightly smaller than we thought, but was still filling! The Hatch Chiles provided a nice, subtle kick to the burger, which was juicy and flavorful. Please note that the burger comes with fries and if you want to substitute for another side dish, it will cost extra. Of course, coming to Buffalo Wild Wings, you have to try their wings. We ordered with the Blazin' Knockout sauce and it was hot! We later learned that this sauce is used in Buffalo Wild Wings's challenge and the flavor is mostly for "torture". So if cannot handle the heat, avoid this! No worries, their menu have a spicy level bar for which you can choose the level of spice you want for your wings. Even though the Blazin' Knockout was sky-high burning, the chicken was very tender inside with a nice crispy exterior. If you do need help with your spicy wings, let the waiter/waitress know so they can help change the sauce or help get you some milk.
  • KL
    Kimberly Lim Legaspi
    Nov 30, 2025
    4.0
    Was around the area at Round 1 and looking for a nice lunch, so we decided to stop by Buffalo Wild Wings in Broadway Mall. The restaurant has a relaxed, friendly atmosphere, and the staff were genuinely kind throughout our visit. The only drawback was the pacing. Nothing felt neglectful, just noticeably slow, and it took a while for our dishes to arrive. Once the food came out, everything tasted pretty good. Some items were a bit oily for my personal preference, but that’s expected with classic bar-style food. We started with the Ultimate Sampler. The mozzarella sticks had that nostalgic stretchy pull tied to Italian-American snacking culture. The beer-battered onion rings were light and crisp, showing why beer batter became such a staple for creating that airy golden crust. The chicken dippers were tender, and the Parmesan Garlic wings had the rich, buttery garlic flavor the chain is known for. Our sauces included marinara, hatch queso, bleu cheese, and the B-Dubs rubs. The rubs sauce didn’t really work for us, but the rest paired well with the sampler. For my entree, I ordered the Triple-Bacon Cheeseburger with fries. With two hand smashed patties seared with bacon, thick cut bacon, American cheese, shredded lettuce, tomato, pickles, and bacon aioli on a challah bun, it started off bold, smoky, and rich. After a few bites though, it became noticeably greasy, oily, and salty. It’s a burger that would pair nicely with a couple of drinks to balance the heaviness, but on its own it felt a bit overwhelming. My boyfriend ordered the Beer Cheese Cheesesteak with fries, and his was easily the standout of the table. Made with shaved sirloin, American cheese, Fat Tire beer cheese, grilled onions, green onions, and a toasted sub roll, the sandwich tasted cheesy, smooth, and deeply flavorful without being greasy. The beer cheese added a creamy, slightly malty richness that brought everything together and gave the sandwich a warm, balanced depth. One friend ordered the Bacon-Smashed Hatch Chile Burger and substituted tater tots for fries. The burger includes two hand smashed patties seared with bacon, American cheese, Young Guns hatch chiles, grilled onions, pickled hot peppers, and hatch chile aioli on a challah bun. It still had the greasiness you expect from a bar-style burger, but the hatch chiles cut through it beautifully. They added a gentle heat with a touch of sweetness, giving the burger personality without overpowering it. My other friend ordered the Blazin Knockout boneless wings and upgraded the side to two spicy chicken dippers. This dish is truly not for the weak. I didn’t taste much besides straight heat. The sauce is made with nine different peppers, and the spice hits instantly. I took two bites and immediately downed five drinks. Thankfully they offer unlimited refills on soft drinks, which definitely saved me. If you want a challenge, this is it, but be ready. I also ordered a Blue Watermelon Cooler, an alcoholic drink that was refreshing, sweet, and a great contrast to the heavier, salty dishes. For dessert, I had the Triple Chocolate Chip Cookie Skillet. It arrived warm and freshly baked, loaded with milk and white chocolate chips and dark chocolate chunks, and topped with vanilla ice cream. The combination of the hot cookie and cold ice cream was amazing, sweet, melty, and honestly perfect for a rainy day. Overall, Buffalo Wild Wings delivered good flavors, generous portions, and a comfortable dining environment. The pacing was slow, but once the food arrived, everything matched the familiar, indulgent style of American bar food and made for an enjoyable visit.
  • HL
    Hannah Lucey
    Nov 29, 2025
    5.0
    Good deals on food and amazing customer service from Mac who served us.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings offer?

Buffalo Wild Wings offers award-winning Buffalo-style wings with a choice of 26 sauces and seasonings, focusing on chicken wings and sports bar fare.

Where is Buffalo Wild Wings located in Hicksville, NY?

Buffalo Wild Wings is located at 358 North Broadway, Hicksville, NY 11801, United States.