Dunkin'

4.1
295 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hewlett, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
31 Franklin Ave, Hewlett, NY
11557, United States

Hours

Reviews

4.1
295 reviews
5 stars
168
4 stars
67
3 stars
19
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised the friendly and quick service.

Product Availability

Several reviews noted that the store often runs out of popular items, particularly donuts, and that the quality of some food items was lacking.

Location Issues

The location is convenient for commuters, but customers mentioned cramped space and limited parking, which can lead to a less enjoyable experience.

Order Accuracy

Multiple customers expressed frustration with incorrect orders and missing items, indicating a recurring issue with order fulfillment.
  • CA
    C A
    Dec 22, 2025
    2.0
    First of all, App said they have drive up service - they don't. There's a walk-up window but you can barely see where it is unless you're already right in front of it - no sign sticking out, just a sign inside the window - and it's not near any parking spaces (in fact there's a fire hydrant right in front of it) so by the time you park around the corner on the dead end street, walk over to the window, and back, you really haven't saved any time by ordering "drive up." By the time I figured this out my coffee was cold because I'd spent a good few minutes waiting at the curb by the entrance for the drive up delivery as instructed by the app. Another time I went in for donuts. Granted it was near the end of the day but still only around 5:30 pm, and there were hardly any donuts. Only a few flavors and just a few of each except the plain plain. Didn't seem especially fresh. When I called to clarify what the story was with my drive up order that wasn't coming out, the guy on the phone was pretty cranky. Maybe he gets this a lot with the mistaken app and poor signage? In which case you'd think they'd do something. Anyway. Next time I'm going to drive an extra 5ish minutes to a different Dunkin because I've had much better experiences in both Lawrence and valley stream depending which way you want to go.
  • KM
    Kota Martin
    Nov 12, 2025
    1.0
    Everytime I go there, the donuts are getting smaller and smaller but still the same price ? Its called stealing my money. The owner who i see every once in awhile should do something about it. Or should I contact corporate ?
  • CL
    Christina Lutchman
    Oct 11, 2025
    5.0
    Had a great time
  • YL
    Yonah Levovitz
    Oct 3, 2025
    5.0
    Over all a good dunking kosher good staff
  • SN
    Sonia Nadarajah
    Sep 10, 2025
    1.0
    Bad experience and unfriendly workers including the manager. Will not be ordering from this store any more.

Frequently Asked Questions About Dunkin'

What are the regular business hours for this Dunkin' location in Hewlett, NY?

This Dunkin' in Hewlett, NY is open Monday to Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services to enhance customer convenience.