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Taco Bell / KFC

3.5
(696 reviews)

Business Details

200 S Caroline Street, Herkimer, NY
13350, United States
(315) 866-3500
https://locations.tacobell.com/ny/herkimer/200-s-caroline-street.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 200 S Caroline Street in Herkimer. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
200 S Caroline Street, Herkimer, NY
13350, United States

Hours

Reviews

3.5
696 reviews
5 stars
221
4 stars
171
3 stars
142
2 stars
68
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The dining area is frequently reported as dirty and messy, with several customers expressing concerns about unsanitary conditions.

Food Quality

Customers have noted inconsistent food quality, with complaints about insufficient portions, stale items, and food not being fresh.

Service Speed

Many reviews mention slow service, particularly during peak hours, with long wait times reported in both the drive-thru and dining area.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, indicating issues with order accuracy.

Staff Attitude

While some customers praised the staff for being friendly and helpful, others reported poor service and lack of enthusiasm from certain employees.
  • MU
    Michael Ugalde
    Feb 21, 2026
    3.0
    I have tried this place again because chicken is always a go to for me. They don't offer grilled chicken which sucks. Food was good. Service is ok. You get a basic interaction but never more. Atmosphere is horrible from small lot to just not a good interior. Always looks messy and things like tables look not enjoyable. If you have the time drive tru and get out.
  • MH
    Mia Herb
    Feb 16, 2026
    2.0
    Usually pretty good but today whoever was working had absolutely no care in the world how they made and presented our food. they gave us no napkins. the bottom of the bag was completely greasy because they just through in the cheese curds and they fell right out of the back
  • AM
    Arthur Morgan
    Feb 3, 2026
    5.0
    food is good and it is fsst paced service
  • AB
    Aris' Babygirl
    Jan 27, 2026
    3.0
    They (company as a whole) used to be better. Chicken pieces were plumper and the biscuits were definitely larger. The gravy sizes are also smaller. At least the taste is still the same.
  • MM
    Mj
    Dec 6, 2025
    2.0
    I must have caught them right before they closed, a little after 11pm. Drive thru was a little busy. The lady in the speaker talked me into up sizing my order for a second side and larger drink. Got the food in decent time. Pulled away and started my drive home, bit into my biscuit and it was hard, extremely dry and crumbled into pieces with each bite. It was very old should have been thrown out easily over an hour ago. Choked that down cause I was starving. Figured I would enjoy my potato wedges before they got cold. Guess what.... They should have been tossed in the trash right along with the biscuit. I didn't even attempt the Mac and cheese, went straight to the tenders. They weren't fresh either 😒. Just my luck. On the bright side, I didn't choke on my way home. Part of me wondered had I ordered from the Taco Bell side, would the food been better? 🤔 Who knows.... Maybe next time.

Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours at Taco Bell in Herkimer?

The drive-through is open daily from 6:00 AM to 11:00 PM.

What are the regular operating hours for this Taco Bell location?

The restaurant is open daily from 10:00 AM to 1:00 AM.

Brand Certified Facts from Taco Bell / KFC

This information is certified by Taco Bell / KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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