Brand Certified
Dunkin'
3.9(494 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
505 West State Street, Herkimer, NY
13350, United States
Certified by Dunkin' • Mar 01, 2026
(315) 866-9811
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Herkimer, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
494 reviews
5 stars
235
4 stars
98
3 stars
73
2 stars
29
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during busy hours, with long wait times at both the counter and drive-thru.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing frustration over poor interactions.
Order Accuracy
Numerous complaints were made about incorrect orders and inconsistent product quality, leading to dissatisfaction among customers.
Product Quality
Feedback indicated that food and drink quality was often subpar, with reports of stale items and poorly made beverages.
- SHSherri HicksDec 14, 20252.0Waited, at counter for almost 10 minutes, they just focused on drive-thru. They knew i was there, one worker mentioned to another. Just i was ready to leave a guy came from out back. Frusted!!!.
- KRKaren RandallNov 29, 20251.0Drink was absolutely disgusting. Made it wrong
- LFLonnie FoxNov 15, 20251.0This is the worst Dunkins I have ever been to. Service sucks. The product is not consistent. The people that work there are more interested in talking to each other than taking care of customers. You simply have to do better:( I will be driving to the Ilion location from now on
- ABAshley BelisleOct 19, 20251.05 minutes to order at the drive threw waited 7 minutes at the cash out window for 1 coffee while three employees stood in. A circle and were talking , coffee was wrong and the young lady was very rude .
- DEDeborah EcklundOct 12, 20254.0It's a Dunkins. Some locations are great, others - terrible
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Herkimer, NY?
Dunkin' in Herkimer, NY is open every day from 4:00 AM to 9:00 PM.
What products and specialties does Dunkin' offer at this location?
This Dunkin' location offers espresso, coffee, donuts, breakfast sandwiches, tea, and various premium beverages.
Can I order Dunkin' products for delivery or curbside pickup?
Yes, Dunkin' offers delivery and curbside pickup services at the Herkimer location.
Is there a drive-thru available at the Dunkin' store in Herkimer?
Yes, this Dunkin' location features a drive-thru for convenient service.
How can I order ahead for a fast grab-and-go experience at Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android for a quick grab-and-go experience.
What are some popular nearby places if I visit Dunkin' in Herkimer?
Nearby places include Dream City Mattress, Walgreens, and Tokyo Sushi, which you can visit before or after enjoying your meal at Dunkin'.
Are there any nearby pharmacies close to Dunkin' Herkimer?
Yes, Walgreens, Rite Aid, and Walmart Pharmacy are all nearby if you need to stop for pharmacy items during your visit.
Where can I go for additional food options near Dunkin' in Herkimer?
Nearby food options include Tokyo Sushi for Japanese cuisine, Pizza Hut and Vinny's Pizzeria for pizza, and McDonald's for fast food.
Does Dunkin' in Herkimer accept credit and debit card payments?
Yes, this Dunkin' location accepts both credit and debit card payments for your convenience.
Does Dunkin' Herkimer offer free Wi-Fi and is it family-friendly?
Yes, Dunkin' provides free Wi-Fi and is welcoming to families and children.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website