Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Herkimer, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
487 reviews
5 stars
232
4 stars
97
3 stars
72
2 stars
28
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.
Service Speed
Customers consistently reported long wait times, both for drive-thru and in-store orders, with some stating it has worsened over time.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and missing components, leading to frustration.
Food Quality
Several reviews mentioned that food items, particularly donuts and coffee, were stale or poorly prepared.
Mixed Experiences
While some customers praised the service and quality during morning shifts, others noted significant declines in service during evening hours.
- LFLonnie FoxNov 15, 20251.0This is the worst Dunkins I have ever been to. Service sucks. The product is not consistent. The people that work there are more interested in talking to each other than taking care of customers. You simply have to do better:( I will be driving to the Ilion location from now on
- ABAshley BelisleOct 19, 20251.05 minutes to order at the drive threw waited 7 minutes at the cash out window for 1 coffee while three employees stood in. A circle and were talking , coffee was wrong and the young lady was very rude .
- DEDeborah EcklundOct 12, 20254.0It's a Dunkins. Some locations are great, others - terrible
- CBChris BonoOct 5, 20254.0Put a online order in still took 35 minutes for one coffee. The service is getting worse every week.
- JCJustin CombsSep 3, 20251.0Can be quicker and taste bad Starbucks is better
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Herkimer, NY?
Dunkin' in Herkimer, NY is open every day from 4:00 AM to 9:00 PM.
What products and specialties does Dunkin' offer at this location?
This Dunkin' location offers espresso, coffee, donuts, breakfast sandwiches, tea, and various premium beverages.
Can I order Dunkin' products for delivery or curbside pickup?
Yes, Dunkin' offers delivery and curbside pickup services at the Herkimer location.
Is there a drive-thru available at the Dunkin' store in Herkimer?
Yes, this Dunkin' location features a drive-thru for convenient service.
How can I order ahead for a fast grab-and-go experience at Dunkin'?
You can order ahead using the Dunkin' mobile app available on iOS and Android for a quick grab-and-go experience.
What are some popular nearby places if I visit Dunkin' in Herkimer?
Nearby places include Dream City Mattress, Walgreens, and Tokyo Sushi, which you can visit before or after enjoying your meal at Dunkin'.
Are there any nearby pharmacies close to Dunkin' Herkimer?
Yes, Walgreens, Rite Aid, and Walmart Pharmacy are all nearby if you need to stop for pharmacy items during your visit.
Where can I go for additional food options near Dunkin' in Herkimer?
Nearby food options include Tokyo Sushi for Japanese cuisine, Pizza Hut and Vinny's Pizzeria for pizza, and McDonald's for fast food.
Does Dunkin' in Herkimer accept credit and debit card payments?
Yes, this Dunkin' location accepts both credit and debit card payments for your convenience.
Does Dunkin' Herkimer offer free Wi-Fi and is it family-friendly?
Yes, Dunkin' provides free Wi-Fi and is welcoming to families and children.