Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,140 reviews
5 stars
384
4 stars
298
3 stars
192
2 stars
78
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions.
Order Accuracy
Numerous customers experienced problems with order accuracy, often receiving incorrect items or missing items altogether.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at certain times.
- DCDrew Campbell3 days ago1.0Restaurant was empty. Staff was ridiculously SLOW! Zero effort to ensure good service. Highly disappointed
- JDJimena DewhirstJan 3, 20263.0You, have people with attitude and they always get our orders wrong.
- APAntonio J PezzinoDec 29, 20253.0Burgers were cold
- PPPamDec 20, 20251.0Very poor & didnt do good job since employee don't know anything. And don't have any Gift card at all. And they are in hurry to go home. So I have to drive other 15 mins to see if Wendy's have or not. 👎🤦♀️👎🤦♀️👎
- ABAlfonso Blas-PintoDec 6, 20251.0Went late at night and got a piece of Gum inside of my burger
Frequently Asked Questions About Wendy's
Is 565 Lehigh Station Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 4747 West Henrietta Road?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 4747 West Henrietta Road serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout at this location?
Yes, Wendy's offers both delivery and takeout options. You can order via their app or website at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (585) 286-8558. For general feedback, visit their contact page or call 888-624-8140 to reach Customer Care.
Where can I find the menu and nutrition information for Wendy's at 4747 West Henrietta Road?
Menu and nutrition details are available on their website at menu.wendys.com and within their mobile app.
Are there other fast food or burger restaurants near this Wendy's?
Yes, nearby you can find Burger King and McDonald's, which are also fast food and burger restaurants, providing alternative dining options.
What hotels are located near Wendy's at 4747 West Henrietta Road for travelers?
Nearby hotels include Red Roof Inn, Fairfield Inn Rochester South, Microtel Inn by Wyndham Henrietta Rochester, Country Inn & Suites Rochester-Henrietta, and Days Inn by Wyndham Henrietta Rochester Area, convenient for guests dining at Wendy's.
Are there any coffee shops close to this Wendy's location?
Yes, Tim Hortons and Dunkin' Donuts are nearby, making them great places for coffee before or after visiting Wendy's.
Does this Wendy's have a drive-thru and dine-in services available?
Yes, this Wendy's location offers both drive-thru and dine-in services to accommodate different customer preferences.