Brand Certified
Wendy's
3.5(1146 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
4747 West Henrietta Road, Henrietta, NY
14467, United States
Certified by Wendy's • Mar 01, 2026
(585) 286-8558
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ny/henrietta/4747-west-henrietta-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,146 reviews
5 stars
387
4 stars
299
3 stars
192
2 stars
79
1 star
189
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned slow service, especially in the drive-thru.
Food Quality
Several reviews highlighted problems with food quality, including cold and poorly prepared items.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty dining areas and unsanitary conditions.
Customer Service
Numerous reviews indicated poor customer service, including rude staff and lack of professionalism.
- MUMama Paige. USA3 days ago4.0A little slow on the progress.... yet ~ orders area done right!!
- BMBob MFeb 8, 20264.0Love their breakfast sandwich. Two for $3 biscuit with sausage
- JHJames HallerFeb 5, 20262.0Wendy's should really add "ability to read" to their list of hiring qualifications. This location constantly screws up our order, but tonight was really special. 2 burger combos with upgrades on the fries, nothing special, but somehow the drinks were the only thing right. We got the wrong fries, complete wrong burger somehow (we ordered 2 daves doubles and somehow got a bacon cheeseburger) and a burger with toppings that matched neither of our orders.
- KDKelly DegraffJan 25, 20265.0This is my favorite Wendy's in the area. They are always friendly, food is great
- PBPeter BOHRERJan 21, 20261.0Total joke of a fast food location. Slow, did get food I ordered , I live in Livonia and called the store immediately. The guy who answered the phone said he knew he made a mistake and to come back to the store and ask for Kevin and I would receive the missing food. I go in and the manager says she doesn’t know a Kevin and can’t honor what was promised. Never going back.
Frequently Asked Questions About Wendy's
Is 565 Lehigh Station Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 4747 West Henrietta Road?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 4747 West Henrietta Road serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s food for delivery or takeout at this location?
Yes, Wendy's offers both delivery and takeout options. You can order via their app or website at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (585) 286-8558. For general feedback, visit their contact page or call 888-624-8140 to reach Customer Care.
Where can I find the menu and nutrition information for Wendy's at 4747 West Henrietta Road?
Menu and nutrition details are available on their website at menu.wendys.com and within their mobile app.
Are there other fast food or burger restaurants near this Wendy's?
Yes, nearby you can find Burger King and McDonald's, which are also fast food and burger restaurants, providing alternative dining options.
What hotels are located near Wendy's at 4747 West Henrietta Road for travelers?
Nearby hotels include Red Roof Inn, Fairfield Inn Rochester South, Microtel Inn by Wyndham Henrietta Rochester, Country Inn & Suites Rochester-Henrietta, and Days Inn by Wyndham Henrietta Rochester Area, convenient for guests dining at Wendy's.
Are there any coffee shops close to this Wendy's location?
Yes, Tim Hortons and Dunkin' Donuts are nearby, making them great places for coffee before or after visiting Wendy's.
Does this Wendy's have a drive-thru and dine-in services available?
Yes, this Wendy's location offers both drive-thru and dine-in services to accommodate different customer preferences.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website