Brand Certified
McDonald's
3.6(1297 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4840 W Henrietta Rd, Henrietta, NY
14467, United States
Certified by McDonald's • Mar 01, 2026
(585) 334-0178
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,297 reviews
5 stars
476
4 stars
283
3 stars
241
2 stars
96
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some staff being praised for their friendliness and efficiency, while others are criticized for being rude or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and food preparation, leading to dissatisfaction with their meals.
Speed of Service
Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported frequently.
Food Quality
The quality of food is inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness
Several customers noted that the restaurant's cleanliness has declined, with dirty tables and unsanitary conditions mentioned.
- TSTabitha ShutterFeb 21, 20265.0It's okay could have better service
- MTMarcus TravisJan 18, 20263.0Not only do there milkshake machines never work. Noe there Frappe doesn't work. Only giving 3 stars because the service was fast.
- AAAngieJan 5, 20265.0Food was excellent
- TETINA MARIE ELMAKIASDec 15, 20253.0Food has never once been made how I ask with the “extras” I always pay EXTRA for
- CPCrystal PetersenDec 11, 20253.0Asked for them add cheese to the hamburger happy meal and just gave us cheese on a bun LOL it wasn't a difficult request, but I guess we're going meatless tonight. No ketchup or onions, literally just cheese on a dry bun. I even repeated it back when asked if I wanted anything else, nope, just the cheeseBURGER happy meal.
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 4840 W Henrietta Rd, Henrietta, NY?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What pickup and delivery options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's through an app?
Yes, you can order through the McDonald's App available on iOS and Android, or use the online ordering links provided.
Is there WiFi available at this McDonald's?
Yes, this McDonald's location offers WiFi for customers.
What are some nearby fast food options around McDonald's at 4840 W Henrietta Rd?
Nearby fast food options include another McDonald's, Burger King, Wendy's, Dunkin' Donuts, and Tim Hortons, offering a variety of quick dining choices.
Are there any nearby hotels for visitors looking to stay close to McDonald's?
Yes, nearby hotels include Red Roof Inn, Days Inn by Wyndham Henrietta Rochester Area, and Microtel Inn by Wyndham Henrietta Rochester.
What nearby places could I visit before or after dining at McDonald's?
You can visit Fire Crust pizza restaurant, Roost Country Showcase bar, or local religious organizations like EMNelson Ministries and The Way Rochester nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website