Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,290 reviews
5 stars
472
4 stars
283
3 stars
239
2 stars
96
1 star
200
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
Staff Friendliness
Several reviews highlighted positive interactions with staff, particularly mentioning specific employees who provided excellent customer service.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Cleanliness
Multiple reviews noted that the restaurant's cleanliness has declined, with some areas described as dirty.
- AAAngieJan 5, 20265.0Food was excellent
- TETINA MARIE ELMAKIASDec 15, 20253.0Food has never once been made how I ask with the “extras” I always pay EXTRA for
- CPCrystal PetersenDec 11, 20253.0Asked for them add cheese to the hamburger happy meal and just gave us cheese on a bun LOL it wasn't a difficult request, but I guess we're going meatless tonight. No ketchup or onions, literally just cheese on a dry bun. I even repeated it back when asked if I wanted anything else, nope, just the cheeseBURGER happy meal.
- ASAaliyah SimsNov 28, 20255.0There is a young man that tends to work mornings I believe and is usually in the window. He is always such a joy. He’s so friendly so positive and always make sure to have a smile on his face. It’s so refreshing. just wanted to make sure his kindness was recognized and appreciated!!
- CRCarlos RiveraNov 21, 20251.0Sinceramente la atención fue muy mala me hicieron esperar por 40 minutos por mi orden y pregunte que pasaba con mi orden y la señorita me dijo que no tenía tiempo para estar hablando. Si pudiera no dar ninguna estrella lo aria
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 4840 W Henrietta Rd, Henrietta, NY?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What pickup and delivery options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's through an app?
Yes, you can order through the McDonald's App available on iOS and Android, or use the online ordering links provided.
Is there WiFi available at this McDonald's?
Yes, this McDonald's location offers WiFi for customers.
What are some nearby fast food options around McDonald's at 4840 W Henrietta Rd?
Nearby fast food options include another McDonald's, Burger King, Wendy's, Dunkin' Donuts, and Tim Hortons, offering a variety of quick dining choices.
Are there any nearby hotels for visitors looking to stay close to McDonald's?
Yes, nearby hotels include Red Roof Inn, Days Inn by Wyndham Henrietta Rochester Area, and Microtel Inn by Wyndham Henrietta Rochester.
What nearby places could I visit before or after dining at McDonald's?
You can visit Fire Crust pizza restaurant, Roost Country Showcase bar, or local religious organizations like EMNelson Ministries and The Way Rochester nearby.