Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,281 reviews
5 stars
468
4 stars
282
3 stars
237
2 stars
95
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with long wait times being a common complaint.
Food Quality
There were mixed reviews about food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Staff Attitude
Customer service experiences varied widely; some staff were described as friendly and helpful, while others were noted for being rude or unprofessional.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unclean tables and unsanitary conditions being a recurring issue.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
- CRCarlos Rivera2 days ago1.0Sinceramente la atención fue muy mala me hicieron esperar por 40 minutos por mi orden y pregunte que pasaba con mi orden y la señorita me dijo que no tenía tiempo para estar hablando. Si pudiera no dar ninguna estrella lo aria
- FGFrank Giancursio4 days ago2.0Can you please police people who play their phones at 400 decibels? It's extremely annoying, and often times not appropriate for families. Happens here often. Thank you.
- GHGrace HarrisNov 14, 20251.0I ordered a double quarter pounder with cheese, lettuce, tomato and mayonnaise. The bun was totally squeezable with either grease or way too much mayo. The hamburger patty was falling apart - a total disaster!!
- ARAnselmo RodriguezOct 27, 20252.0Service is so slow... For some reason the burger was not good last time.. under cooked and salty..
- RJRob JohnsonOct 25, 20251.040 min wait for a big Mac meal....2 employees with manager badges, yet neither one could manage the most basic things.... Pretty embarrassing
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 4840 W Henrietta Rd, Henrietta, NY?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What pickup and delivery options does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's through an app?
Yes, you can order through the McDonald's App available on iOS and Android, or use the online ordering links provided.
Is there WiFi available at this McDonald's?
Yes, this McDonald's location offers WiFi for customers.
What are some nearby fast food options around McDonald's at 4840 W Henrietta Rd?
Nearby fast food options include another McDonald's, Burger King, Wendy's, Dunkin' Donuts, and Tim Hortons, offering a variety of quick dining choices.
Are there any nearby hotels for visitors looking to stay close to McDonald's?
Yes, nearby hotels include Red Roof Inn, Days Inn by Wyndham Henrietta Rochester Area, and Microtel Inn by Wyndham Henrietta Rochester.
What nearby places could I visit before or after dining at McDonald's?
You can visit Fire Crust pizza restaurant, Roost Country Showcase bar, or local religious organizations like EMNelson Ministries and The Way Rochester nearby.