Dunkin'

3.4
459 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hempstead, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
579 Peninsula Blvd, Hempstead, NY
11550, United States

Hours

Reviews

3.4
459 reviews
5 stars
175
4 stars
85
3 stars
48
2 stars
46
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, disorganization, and issues with staff attentiveness, leading to long wait times and incorrect orders.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Product Quality

Several reviews mentioned stale food and incorrect orders, with complaints about the freshness of donuts and coffee.

Operational Issues

Customers noted frequent problems with the drive-thru, including long waits and staff being unprepared or unavailable to take orders.

Cleanliness

Some reviews pointed out cleanliness issues within the store, including unsanitary conditions and a need for maintenance.
  • MS
    Mohammed Salim
    Nov 10, 2025
    1.0
    Horrible person in the drive through window. I asked for glazed donut but gave me chocolate donut with an attitude.
  • EM
    Erica Mendez
    Nov 5, 2025
    1.0
    I have been visiting this Dunkin Donuts location for almost two years, and unfortunately, the experience has been consistently disappointing. It does not seem to matter whether I order 20 minutes ahead for pickup; my order is never ready when I arrive. Almost every time, I have to remind the employees at the front that there is a mobile order pending, which defeats the purpose of ordering ahead. This location lacks leadership, structure, and smooth operational processes. Even when they are not busy, the staff often appear disorganized and uncoordinated. I genuinely try to be understanding and patient, but the issues here have been ongoing without improvement. It is unfortunate because this is the most convenient Dunkin Donuts on my way to work, so I continue to give them chances. However, they almost always disappoint. I truly think that whoever oversees this location should spend some time here to observe the day-to-day operations and see firsthand what needs to be addressed.
  • BB
    Brian B
    Oct 25, 2025
    1.0
    Not a good place to get food. Staff is really slow. They mainly focus on drive thru orders. They don’t even respect people waiting inside. You will be waiting a long time for food. Staff are slow and unprofessional.
  • AI
    Ariful Islam
    Oct 23, 2025
    1.0
    I've been a loyal customer at this location for 9 years, but I'm experiencing issues with a new employee, Muhammad Afnan. Unfortunately, he's been inattentive to customers, particularly when they're picking up orders. I've noticed he's resistant and doesn't provide proper assistance, which is making it difficult for me to have a smooth experience.
  • DK
    Da Un Kim
    Oct 8, 2025
    3.0
    The place wasn't bad but the service a bit bad... my friend didnt recieve her coffee when she ordered it. And thr counter staff did mentioned the order right. Other than tht it was good. Need more focus on giving the customers their right order.

Frequently Asked Questions About Dunkin'

What are the daily operating hours of Dunkin' in Hempstead, NY?

Dunkin' in Hempstead is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Hempstead offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.