Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service, with some praising friendly staff while others reported rude behavior and order inaccuracies.
Food Temperature
Several customers noted that food was served cold, impacting their overall experience.
Cleanliness
The restaurant is generally reported as clean, with some positive mentions of well-maintained bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improved quality control.
Management
Some customers highlighted effective management during busy times, while others experienced poor service from specific staff.
IF
Irene Florio
4 days ago
5.0
The salad is very good
LC
Laura Cohen
6 days ago
1.0
I went for breakfast and the bacon was old, I asked them to please change it and the new sandwich was the same. I asked for sausage instead and my sandwich was too saggy, I can’t believe they would put something weird in my breakfast just because I asked to change old bacon. This is the first time something like this happens in Wendy’s for me…
AC
adam cohen
Dec 8, 2025
3.0
Some of the workers mostly the female manager is nasty and doesn't know how to speak with people
HW
Heat Wave
Dec 1, 2025
3.0
Food was solid, but it came out cold, which kills the whole point of ordering fresh.
Service was fine, no attitude, but the temperature dropped the rating.
Simple fix: serve it hot. I’d come back if they tighten that up.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's at 33 Sawmill River Road, Hawthorne, NY?
This Wendy's location is open daily from 6:30 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast?
Yes, Wendy's at 33 Sawmill River Road offers breakfast options including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services at this location.
How can I contact Wendy's at 33 Sawmill River Road for questions or feedback?
You can call them directly at (914) 347-7619, use the Customer Care live chat at wendys.com/contact-us, or fill out their customer satisfaction survey online.
What payment options are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing are available at order.wendys.com or through the mobile app; select this location to see updated prices and menu items.
Is this Wendy's location currently hiring?
To check hiring status for this Wendy's in Hawthorne, NY, visit wendys-careers.com and search for jobs in that area.
What nearby healthcare facilities are close to Wendy's at 33 Sawmill River Road?
Nearby healthcare facilities include Pediatric Keratoplasty Association: Gerald Zaidman, MD; Children's & Women's Physicians; General Pediatrics at Saw Mill; WMCHealth Physicians Ophthalmology; and Hudson Valley Eye Associates, useful if you have appointments nearby before or after dining.
Are there dining options near Wendy's for a varied meal experience?
Yes, nearby dining options include Tramonto Restaurant (Italian and European cuisine) and Executive Diner (American restaurant), great for exploring different tastes around your Wendy's visit.
What nearby services might be convenient when visiting Wendy's at 33 Sawmill River Road?
Convenient nearby services include U-Haul Neighborhood Dealer for truck rentals, California Closets of Westchester for home improvement needs, and Little Years Daycare Inc for childcare, which could be useful depending on your plans around your visit to Wendy's.