McDonald's

3.8
1130 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
254 Rt 9 W, Haverstraw, NY
10927, United States

Hours

Reviews

3.8
1,130 reviews
5 stars
493
4 stars
252
3 stars
170
2 stars
67
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, order mistakes, and unhelpful staff, leading to a negative perception of service quality.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared items, and inconsistent quality.

Cleanliness

The location received mixed reviews on cleanliness, with some praising it while others reported unsanitary conditions.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Drive-Thru Experience

The drive-thru was often criticized for inefficiency, with customers noting excessive wait times and poor order management.
  • JC
    James C
    3 days ago
    5.0
    Very friendly service and clean bathrooms.
  • JJ
    Joel
    Nov 12, 2025
    1.0
    The only thing consistent in this place is they never get the order correct.
  • KO
    Kit O
    Oct 22, 2025
    1.0
    Soda is always flat I thought I’d enjoy a soda I haven’t had one in months and what a surprise it’s completely flat and watered down even with light ice. Fries are never fresh. And this is the 2nd time in 4 years I actually got my good handed to me at the window. The worst McDonald’s. They should have put there money elsewhere because what they did to the drive through didn’t help any I think it made things worse I’ve also waited at times over 10 minutes for my food ordering ahead through the app to pick up through the drive through
  • CG
    CJXDD GALAXY
    Oct 9, 2025
    1.0
    12:00am and im waiting 1 hour for a mobile order i placed 45 minutes in advance
  • LR
    Laura Rooney
    Sep 19, 2025
    1.0
    I don’t like leaving negative reviews… but every time you order from here, they forget to put something in… wether it be mobile or delivery. I try to give the benefit of the doubt but literally, they always forget SOMETHING guaranteed. One time it’s an Apple Pie, the next it’s your actual burger… 😭😭

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Haverstraw, NY?

McDonald's in Haverstraw is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery, including same-day and no-contact options.