Wendy's

4.0
1174 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
352 Motor Parkway, Hauppauge, NY
11788, United States

Hours

Reviews

4.0
1,174 reviews
5 stars
536
4 stars
304
3 stars
178
2 stars
52
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was often fresh and tasty, but there were complaints about cold items and incorrect orders.

Customer Service

Service quality varied significantly; many reviews highlighted rude staff and poor customer interactions, especially during late hours.

Order Accuracy

Frequent issues with order accuracy were reported, with many customers receiving incorrect items or missing components.

Cleanliness

The restaurant was noted for being clean, although some customers reported unsanitary practices in food handling.
  • PP
    ProdigiosumGaming
    Dec 29, 2025
    1.0
    I’ve given this Wendy’s way too many chances and every time they mess something up. One time I was served undercooked chicken and ended up getting sick after eating it. I honestly should’ve stopped going after that, but I tried to give them another shot. On my most recent visit, I ordered a BLT crispy chicken sandwich, and instead they gave me a junior bacon cheeseburger… a completely different item. This isn’t the first time they’ve mixed up my order either. To make it worse, when I pulled up to the window, the staff didn’t say anything to me at all. The worker opened the window, handed me the bag without a word, and just shut it again. No greeting, no confirmation, nothing. Between the wrong orders, undercooked food, and rude service, I’m officially done with Wendys. This was my last visit.
  • JC
    Jesus Castro
    Dec 27, 2025
    5.0
    Food was excellent and very clean restaurant.
  • AR
    Ara Rose
    Dec 21, 2025
    3.0
    Has coupon for free nuggets on app. Pulled up, told them I had coupon. Got charged and no big deal, just asked them to remove the charge. Told me I should’ve gave them the code before paying next time and tried saying they couldn’t refund me. They did but the attitude wasn’t needed
  • CM
    Carlos Montero
    Dec 3, 2025
    1.0
    Awful service how is it possible to forget to put two tenders in box!!!!!
  • CH
    cindy Hernandez
    Nov 29, 2025
    5.0
    Simple, clean is meh, service is depends on the hour of day, otherwise mornings are peaceful and so it afternoon but night is chaotic and I feel the staff are annoyed Im there. I hate to say this I try to understand that staff is overwhelmed or stressed but it was like I can be the only car n there snippy I gave the 4 star due to the fact it's the day and afternoon everyone is good but night is the opposite of those times otherwise, food been a bit ok then some Wendy's I've had hence the 4 stars too

Frequently Asked Questions About Wendy's

Is 352 Motor Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 352 Motor Parkway, Hauppauge, NY?

This Wendy's location is open daily from 8:00 AM to 2:00 AM, including the drive-thru.