Tropical Smoothie Cafe

3.9
647 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
428 Wheeler Road, Hauppauge, NY
11788, United States

Hours

Reviews

3.9
647 reviews
5 stars
359
4 stars
117
3 stars
39
2 stars
29
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both online and in-store orders, often exceeding 20-30 minutes.

Staffing Issues

Many reviews highlighted that the location is often understaffed, leading to poor service and delays.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude interactions.

Cleanliness and Maintenance

While some customers noted clean restrooms, many expressed concerns about the overall cleanliness and upkeep of the restaurant.

Food Quality

Despite service issues, many customers praised the quality and taste of the smoothies and food.
  • LN
    Lonette Nurse
    4 days ago
    5.0
    Tropical Smoothie Cafe in Hauppauge has always been a great healthy choice in our community. They continuously provide excellent service and Food. Clean and nice location - Smoothies are delightful. Check it out for yourself you will be impressed.
  • ER
    Emma Rottach
    5 days ago
    5.0
    I go to this place every day. No joke. The food is chefs kiss, and their smoothies are even better. Everything is exquisitely executed and quite splendidly done. All of the workers are very nice and friendly people. Those like Allis, Anthony, and Sarah do their job very well and create a welcoming environment for their customers. They are ready to help you at anytime and make everything with love. They are younger and I am aware of the stereotype surrounding young workers but they work as if they have the experience of a great grandfather creating his restaurant in 1916. That’s a good thing— I mean they handle everything with care. I recommend this place to everyone I know and am proud to say this is in my neighborhood— please visit they are amazing!! I love it here!! :)
  • AC
    Anthony Cross
    Nov 15, 2025
    5.0
    I dont normally write reviews, however I had to comment on the amazing service provided by Allison. She greets you every time with a smile, which on a stressful day goes a long way. She always goes above and beyond to make sure my order is perfect and always ANSWERS THE PHONE! She is a superstar and wish i could hire a hundred Allisons at my business! Hope she stays for a long time!
  • AL
    Anson Law
    Nov 15, 2025
    5.0
    Allison is a phenomenal associate. She was kind, welcoming, and provided excellent service. Very patient and made sure I got exactly what I wanted. She deserves a raise!!!
  • JH
    Joshua Harris
    Nov 13, 2025
    5.0
    This is the best smoothie shop I've ever been to. I had questions about the smoothies and ingredients and they were knowledgebale and helpful and I got exactly what I wanted. The service was prompt and the restaurant was clean.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What types of meals are served at Tropical Smoothie Cafe?

They serve breakfast, lunch, brunch, dinner, and late night meals.