Chipotle Mexican Grill

3.9
1117 reviews
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About

Mexican Restaurant
Chipotle Motor Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
694 Motor Pkwy, Hauppauge, NY
11788, United States

Hours

Reviews

3.9
1,117 reviews
5 stars
551
4 stars
271
3 stars
107
2 stars
37
1 star
151

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and food areas.

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked rice, small portions, and food safety issues.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.
  • LA
    Litzy Alvarez
    4 days ago
    1.0
    Ordered from here twice first time the rice was as so hard could not eat the bowl. Called the customer service got an entree for this , went again few days later and there’s leaves in the food. Not even piece of lettuce they look like leaves.. Please get it together with prepping and cleaning this is gross and such an inconvenience..not going there anymore though !
  • BI
    Beautiful “Long island”
    Jan 5, 2026
    4.0
    Este lugar necesita q este limpio aquí siempre pasa sucio y dan muy poca comida como q la estuviera pidiendo no la estuviera comprando
  • FR
    Franklin Rodriguez
    Dec 21, 2025
    1.0
    Honestly this was a very poor experience, the restaurant was dirty with something sticky on the floor as you walked. The staff of mostly teenagers took like 5 minutes to come to the line of growing people waiting for them to stop talking to each other and the lady at the register had a very bad attitude didn’t even say thank you just threw my receipt on the counter and walked away. Do not recommend
  • AB
    Annalise Blake
    Dec 10, 2025
    4.0
    Burrito was tasty as always, and everything seemed fresh and well-seasoned. The staff was friendly and the restaurant was clean. The only downside was that the portion of meat was a bit lighter than expected, which made the bowl feel less filling than usual. Still, overall a solid experience, and I’d go back!
  • RW
    Ryan Wilk
    Dec 7, 2025
    1.0
    Really wish I took a picture of the burrito they gave me. I understand that those can sometimes be hard to wrap and fall apart, but if it gets to the point where it's a soggy pile of mush, you should really start over and not serve it to a customer. Additionally (and this is true of all Chipotle locations in recent years) they always give you your food in a paper bag as if they assume you're getting it to go. If you want a plate you have to ask for it.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill on Motor Parkway?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 694 Motor Pkwy, Hauppauge?

Chipotle is open daily from 10:45 AM to 11:00 PM.