Chipotle Mexican Grill

3.9
1106 reviews
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About

Mexican Restaurant
Chipotle Motor Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
694 Motor Pkwy, Hauppauge, NY
11788, United States

Hours

Reviews

3.9
1,106 reviews
5 stars
550
4 stars
269
3 stars
105
2 stars
37
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of communication regarding food availability.

Food Quality

Many customers reported inconsistent food quality, with complaints about stale items, incorrect orders, and food safety issues.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food areas.

Portion Sizes

Customers frequently expressed dissatisfaction with small portion sizes and inadequate servings of protein.

Staffing Issues

Multiple reviews noted understaffing leading to long wait times and poor service efficiency.
  • JS
    Jhoseph Beauty Salon
    Nov 12, 2025
    5.0
    Gracias Karla, excelente experiencia
  • CR
    Cristian ramos
    Nov 11, 2025
    1.0
    My rice came out undercooked.
  • RR
    Realtwod
    Nov 10, 2025
    1.0
    Came at 930 and they were out off chicken steak and pretty much everything playing loud bachata music no guac either really unprofessional. Go to a different location don't waste your time.
  • JT
    JT Torres
    Nov 3, 2025
    5.0
    No real problems, but they always seems to be out of Chipotle Tabasco
  • RG
    Romattee Gopysingh
    Oct 13, 2025
    1.0
    I’m not feeling well, just left there. I have to admit my husband and I did not finish our meals. TheFood was off and the bathroom smells of bleach but if I’m not mistaken there is red stuff on the floor that kinda looks like emesis? I hope I am wrong. Another thing that bothered me was there was a very quiet young man dark complexion non Spanish speaking. The girls did not speak to him respectfully and at one point openly mocked him for not understanding them when speaking in Spanish. He also tried to convey he was running out of things while he was making our bowl. They watch everything he does openly shaking their heads. That needs to be addressed look on the cameras if you want. They were not being respectful to him at all.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill on Motor Parkway?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 694 Motor Pkwy, Hauppauge?

Chipotle is open daily from 10:45 AM to 11:00 PM.