Penny Lick Ice Cream Company was founded in 2013 with the mission of bringing back old-fashioned, custard-based ice cream.
We believe that the best ice cream is the simplest. That means dairy from local cows treated ethically, sustainable whole food ingredients, no artificial flavors or colors. Plus, we never use peanuts, tree nuts or sesame, so everyone can enjoy our ice cream.
We cater! From weddings to graduations, showers to bar/bat mitzvahs, school celebrations and more, Penny Lick is proud to be a memorable part of your special day. Our courteous staff will happily scoop ice cream sundaes and cones for your guests out of one of our adorable and eye-catching push carts! We also host kids' birthday parties at our shop.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.