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McDonald's

3.9
(649 reviews)
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Business Details

196 W Montauk Hwy, Hampton Bays, NY
11946, United States
(631) 723-1072
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
196 W Montauk Hwy, Hampton Bays, NY
11946, United States

Hours

Reviews

3.9
649 reviews
5 stars
283
4 stars
147
3 stars
120
2 stars
29
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or stale food.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.

Staff Attitude

Customers expressed dissatisfaction with staff attitudes, noting rudeness and lack of attentiveness.

Drive-Thru Experience

Many customers found the drive-thru experience frustrating, citing long waits and the need to pull over for orders.
  • DA
    David Arango
    Feb 6, 2026
    5.0
    Exelente servicio ...
  • SM
    Samuel M.
    Dec 22, 2025
    4.0
    This McDonalds has good food, a clean interior, quick service, and good parking and has recently installed ordering screens for the drive thru. So for your McDonalds head here for some food and an ice cream machine that almost never breaks!
  • LH
    Lexi Hotze
    Dec 1, 2025
    1.0
    I’m extremely disappointed with my experience at this location. I visited last Saturday with a friend, and this was the worst service I’ve ever had at a McDonald’s. When I placed my order, I wasn’t given a receipt. I politely asked for it at the counter, along with cups, and was told there was only lemonade available — yet we never received any lemonade at all. We ended up waiting an entire hour for our food, only to be given cold fries and cold cheeseburgers. The dining area had no napkins, no utensils, and no forks, which made the situation even worse. During the entire time we waited, we watched an employee stand at the counter on their phone instead of helping customers or preparing orders. It was honestly unbelievable. This store doesn’t deserve to operate with the staff it currently has. The overall experience was unacceptable, and something seriously needs to be addressed.
  • JP
    James Patterson
    Nov 22, 2025
    3.0
    Where is my MCRIB sandwich?
  • FB
    Francois du Bonnet
    Nov 11, 2025
    3.0
    The food is too salty and over priced.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Hampton Bays, NY?

Delivery is available Monday through Sunday from 6:30 AM to midnight, except on Friday and Saturday when delivery is available until 1:00 AM.

What are the drive-through hours at this McDonald's?

The drive-through is open every day from 6:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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