McDonald's

3.9
646 reviews
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Business Details

196 W Montauk Hwy, Hampton Bays, NY
11946, United States
(631) 723-1072
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
196 W Montauk Hwy, Hampton Bays, NY
11946, United States

Hours

Reviews

3.9
641 reviews
5 stars
280
4 stars
146
3 stars
121
2 stars
29
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the taste and preparation.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • SM
    Samuel M.
    Dec 22, 2025
    4.0
    This McDonalds has good food, a clean interior, quick service, and good parking and has recently installed ordering screens for the drive thru. So for your McDonalds head here for some food and an ice cream machine that almost never breaks!
  • AH
    Alex Hotze
    Dec 1, 2025
    1.0
    I’m extremely disappointed with my experience at this location. I visited last Saturday with a friend, and this was the worst service I’ve ever had at a McDonald’s. When I placed my order, I wasn’t given a receipt. I politely asked for it at the counter, along with cups, and was told there was only lemonade available — yet we never received any lemonade at all. We ended up waiting an entire hour for our food, only to be given cold fries and cold cheeseburgers. The dining area had no napkins, no utensils, and no forks, which made the situation even worse. During the entire time we waited, we watched an employee stand at the counter on their phone instead of helping customers or preparing orders. It was honestly unbelievable. This store doesn’t deserve to operate with the staff it currently has. The overall experience was unacceptable, and something seriously needs to be addressed.
  • JP
    James Patterson
    Nov 22, 2025
    3.0
    Where is my MCRIB sandwich?
  • FB
    Francois du Bonnet
    Nov 11, 2025
    3.0
    The food is too salty and over priced.
  • EL
    ericka lopez
    Oct 26, 2025
    1.0
    I recently was there getting a happy meal for my nephew. I order a 6 piece chicken nuggets happy meal and ordered a side of ranch and buffalo’s sauce. I was charged extra .30 for a sauce. While about to pay I asked politely to remove the extra sauce my nephew doesn’t need 2 he’s 5. Anyways the girl KS #13 removed it while at the same time speaking on her ear piece making fun of me because I was asking to removed a .30 cent sauce all in Spanish and thinking i didn’t understand, lol . I received my receipt and my responds was ay muchas gracias. She went pale, like yeah you do that in-front of costumers? Yeah hope you’re reading this too. Thanks for making a nice person uncomfortable the same way I stared you down after. Yeah enjoy your 12pm clock out .
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Hampton Bays, NY?

Delivery is available Monday through Sunday from 6:30 AM to midnight, except on Friday and Saturday when delivery is available until 1:00 AM.

What are the drive-through hours at this McDonald's?

The drive-through is open every day from 6:00 AM to 1:00 AM.