McDonald's

3.9
645 reviews
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Business Details

196 W Montauk Hwy, Hampton Bays, NY
11946, United States
(631) 723-1072
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
196 W Montauk Hwy, Hampton Bays, NY
11946, United States

Hours

Reviews

3.9
640 reviews
5 stars
281
4 stars
145
3 stars
121
2 stars
29
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality; some praised fresh and hot food, while others complained about cold, stale items and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in bathrooms and dining areas.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru process, citing long waits and the inconvenience of having to pull over.

Staff Attitude

Staff attitude varied significantly, with some customers noting friendly service while others reported rudeness and lack of attentiveness.
  • JP
    James Patterson
    2 days ago
    3.0
    Where is my MCRIB sandwich?
  • FB
    Francois du Bonnet
    Nov 11, 2025
    3.0
    The food is too salty and over priced.
  • EL
    ericka lopez
    Oct 26, 2025
    1.0
    I recently was there getting a happy meal for my nephew. I order a 6 piece chicken nuggets happy meal and ordered a side of ranch and buffalo’s sauce. I was charged extra .30 for a sauce. While about to pay I asked politely to remove the extra sauce my nephew doesn’t need 2 he’s 5. Anyways the girl KS #13 removed it while at the same time speaking on her ear piece making fun of me because I was asking to removed a .30 cent sauce all in Spanish and thinking i didn’t understand, lol . I received my receipt and my responds was ay muchas gracias. She went pale, like yeah you do that in-front of costumers? Yeah hope you’re reading this too. Thanks for making a nice person uncomfortable the same way I stared you down after. Yeah enjoy your 12pm clock out .
  • YT
    Yulia Tomilova
    Sep 14, 2025
    1.0
    Disappointed that this McDonald’s is not open 24/7 as it says online and workers just passing by and don’t give single attention
  • KG
    K G
    Sep 1, 2025
    1.0
    Except for Jessica, the other employees are worthless. It's like they're on vacation inside. They see me at the window. They make me wait. They ignore me. I waited at the window for 10 minutes. Three people were standing in front of me and no one was helping. Finally, I asked her name and she said Jessica. Jessica came and gave me my order which was ready. I thanked her very much. My order is ready. There is a tall young man who looks like a jerk and he saw me like a diver girl and ignored me.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Hampton Bays, NY?

Delivery is available Monday through Sunday from 6:30 AM to midnight, except on Friday and Saturday when delivery is available until 1:00 AM.

What are the drive-through hours at this McDonald's?

The drive-through is open every day from 6:00 AM to 1:00 AM.