Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality were mixed, with some praising friendly and efficient staff, while others reported rude service and incorrect orders.
Food Consistency
Many customers noted that the food quality was inconsistent, with reports of cold or improperly prepared items, while others enjoyed hot and fresh meals.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, particularly praising the staff for maintaining a clean environment.
Speed of Service
Customers had varied experiences regarding speed, with some noting fast service while others experienced long wait times and delays in receiving their orders.
Pricing Concerns
There were complaints about rising prices and perceived value, with some customers feeling that the cost was not justified by the quality of food.
RD
rich doherty
Sep 24, 2025
1.0
I went to McDonald's in Hamilton this morning. For breakfast.\n Drove up to the drive through. Since that's the only thing open and opens at 6 AM. No one said anything then I drove up to the window. After a few minutes the guy came over.I asked him if they were open.He said no, not yet.I looked at my clock and it was 559 Am
i said are you serious?He said yes, then I drove away.That is absolutely ridiculous
They couldn't help a customer one minute early
Disgusting horrible customer service
CP
Charles Poteat
Sep 23, 2025
5.0
Sit and eat enjoy them fries while there hot
TP
Tom Park
Aug 4, 2025
5.0
Good.
BT
Barbara Turkdal
Jun 10, 2025
5.0
McDonald's....what can I say? My food was hot & fresh. Bought the value meal bag.
CP
Chris P
Jul 16, 2020
5.0
Love the chicken mcgriddle with egg and cheese. That's my new favorite
What are the regular opening hours for McDonald's at 168 Utica St, Hamilton, NY?
McDonald's is open daily from 6:00 AM to 11:00 PM, except on Fridays when it stays open until 11:30 PM.
Does this McDonald's location offer drive-through service? If so, what are the drive-through hours?
Yes, this McDonald's location has a drive-through open from 6:00 AM to 11:00 PM daily, and until 11:30 PM on Fridays.
Can I get delivery from McDonald's at this location? What are the delivery hours?
Delivery is available every day from 6:00 AM to 10:45 PM.
Does McDonald's at Hamilton offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
How can I order food from McDonald's on my mobile device?
You can order using the McDonald’s app available on iOS and Android, or via the online order link: https://mcdonalds.smart.link/mjuu1ggdi.
What forms of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there WiFi and mobile offers available at McDonald's Hamilton?
Yes, this McDonald's location offers WiFi and mobile offers including mobile ordering and gift cards.
What nearby restaurants can I visit along with McDonald's in Hamilton?
Nearby restaurants include Magro's VJ's Restaurant, Pizza Hut, and Copper Cricket, which you can visit before or after dining at McDonald's.
Are there shopping options close to McDonald's at 168 Utica St in Hamilton?
Yes, nearby shopping includes Big Lots, Dollar General, and Worn Again Thrift Shop for a range of discount and thrift items.
What local points of interest are near McDonald's in Hamilton for activities or services?
Nearby points of interest include Community Memorial Hospital, Colgate University Eaton Street Field, Chenango Canal Towpath Trail for outdoor activities, and Hamilton Massage Therapy for wellness.