Dunkin'

3.6
268 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamilton, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
34 Utica St, Hamilton, NY
13346, United States

Hours

Reviews

3.6
268 reviews
5 stars
106
4 stars
60
3 stars
37
2 stars
24
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised the friendly and pleasant staff, others reported rude behavior and inconsistency in service quality.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration.

Wait Times

Customers consistently mentioned long wait times, both in-store and at the drive-thru, often leading to dissatisfaction.

Product Availability

Several customers noted that the store frequently runs out of popular items, including donuts and drinks.

Cleanliness

Feedback indicated concerns about cleanliness, with reports of dirty bathrooms and overall untidy conditions.
  • SD
    Sybil Djengue
    Oct 21, 2025
    5.0
    The workers are very happy and pleasant. I love coming to this store. This is my favorite store!!!
  • LL
    Luke Luke
    Oct 17, 2025
    5.0
    There are times when I go here they are short staffed, like tonight. But nothing is more annoying than watching one employee (Allie) work four times harder than the other employee. While Allie is running back and forth between putting food into the oven then going to the blender to make a frozen drink, pausing to take an order at the counter, getting the food out of the oven, and making coffee, the other employee takes the orders at the drive through. Good work Allie, you need raise
  • KC
    Krista Carpenter
    Aug 31, 2025
    3.0
    Always a long wait, orders incorrect and God forbid you need to order any extra, don't plan on doing it at the window. They will make you go back around and wait another 15 or more mins
  • HB
    Harold burgos
    Aug 19, 2025
    1.0
    Stale donuts at 10 a.m.
  • AR
    Anonymous Reviewer
    Aug 6, 2025
    1.0
    The morning girls are always rude. Specifically Shelby and Sam. Everytime I stop by, they are always talking bad or complaining about another worker. Instead of focusing on customers and cleanliness

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hamilton, NY?

Dunkin' in Hamilton, NY is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Hamilton, NY offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.