Taco Bell

2.2
301 reviews
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Business Details

4923 Southwestern Blvd, Hamburg, NY
14075, United States
(716) 202-9527
https://locations.tacobell.com/ny/hamburg/4923-southwestern-blvd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4923 Southwestern Blvd in Hamburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
4923 Southwestern Blvd, Hamburg, NY
14075, United States

Hours

Reviews

2.2
301 reviews
5 stars
59
4 stars
25
3 stars
15
2 stars
16
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as missing ingredients, cold food, and poorly constructed items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Management Issues

Reviews indicated a lack of effective management, with complaints about understaffing and poor employee training.

Inconsistent Experience

While some customers had positive experiences, they were overshadowed by the majority of negative feedback regarding service and food.
  • LA
    Layla A
    Dec 6, 2025
    1.0
    It’s pretty sad all the reviews are negative and management doesn’t give a damn to get better workers or fix this location themselves. Always have orders wrong. No one who works there cares. No one is happy. No one talks. I always receive something wrong with my order or it takes forever to get my cup for my drink and by the time I get it I’m done eating, and when I nicely ask for a new order they look mad, when I’m not the issue. I work in customer service so I understand it can get busy and hard. you make mistakes once in a while but this happens every single time I order here. I gave chance after chance I’m done wasting money here. Train the workers again, or please get better ones who will do the job correctly.
  • JL
    J Leyhe
    Nov 19, 2025
    1.0
    Worse taco bell ever. Employees cussing at customers. Horrible experience. Avoid at all cost.
  • DK
    Doug K
    Nov 8, 2025
    2.0
    Hours say for dinning room open until 10 but their lobby door were locked at 9:30
  • JB
    James B
    Nov 4, 2025
    1.0
    My "double beef burrito" had almost no meat. The rice was hard and I asked and paid for extra sour cream instead I got no sour cream 🙄 very disappointing
  • MN
    Matthew Nask
    Oct 26, 2025
    1.0
    This has to be the worst taco bell in the country. I can literally order 1 item on the menu, and it’ll be the wrong one. Like it takes skill to be this bad at your job. How hard is it to get an order correct.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell at 4923 Southwestern Blvd in Hamburg?

The drive-through is open from 9:00 AM until midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.

What are the regular in-store hours for this Taco Bell location?

This Taco Bell is open from 9:00 AM to midnight Monday through Wednesday and Sunday, and from 9:00 AM to 1:00 AM on Thursday, Friday, and Saturday.