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Taco Bell

2.2
(305 reviews)

Business Details

4923 Southwestern Blvd, Hamburg, NY
14075, United States
(716) 202-9527

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4923 Southwestern Blvd in Hamburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Taco Bell
4923 Southwestern Blvd, Hamburg, NY
14075, United States

Hours

Reviews

2.2
305 reviews
5 stars
59
4 stars
26
3 stars
15
2 stars
17
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication from staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about missing ingredients and poorly prepared items.

Staffing Problems

The location is often described as understaffed, leading to overwhelmed employees and slow service.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and issues with food presentation.

Management Criticism

Reviews indicated a lack of effective management, with calls for better training and oversight of staff.
  • RH
    Ryan Hardy
    Jan 28, 2026
    1.0
    Food consistently inconsistent, parking lot is a mess...why drive around twice for drive thru. Would rather just go in and pick up my order. Orders placed online are never in the designated online order pickup area. The whole point of me placing an order online at a place with a designated online ordering pick up shelf is so that I don't have to interact with the staff AT ALL. Food takes so long for them to make. Severely understaffed and the staff they do have working move so slow that if I'm not looking closely I would have sworn they're moving backwards.
  • LS
    Liv Sibeto
    Jan 18, 2026
    2.0
    I understand I went at 12:30 on a weekend, it’s bound to busy somewhere. But I was at the speaker for 10 minutes with no answer besides “one moment”… I drove to the window, this poor girl was told to stop or hold off on taking drive thru orders bc they were so backed up. This post is not a review on her or the food, it’s on the manager, leads, higher ups of this location. The girl who helped me, was just doing as she was told. But when whom ever was in charge told her to stop speaking the speaker is who I am angry with. If you’re going to do that, JUST SAY SOMETHING WHEN SOMEONE IS AT THE SPEAKER. As a person who works in the service industry, I totally understand you get too busy and overwhelmed and just a minute, but you leave customers waiting with no communication.
  • EC
    Elaine Caroll
    Jan 17, 2026
    4.0
    I really love the food here.
  • LA
    Layla A
    Dec 6, 2025
    1.0
    It’s pretty sad all the reviews are negative and management doesn’t give a damn to get better workers or fix this location themselves. Always have orders wrong. No one who works there cares. No one is happy. No one talks. I always receive something wrong with my order or it takes forever to get my cup for my drink and by the time I get it I’m done eating, and when I nicely ask for a new order they look mad, when I’m not the issue. I work in customer service so I understand it can get busy and hard. you make mistakes once in a while but this happens every single time I order here. I gave chance after chance I’m done wasting money here. Train the workers again, or please get better ones who will do the job correctly.
  • JL
    J Leyhe
    Nov 19, 2025
    1.0
    Worse taco bell ever. Employees cussing at customers. Horrible experience. Avoid at all cost.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell at 4923 Southwestern Blvd in Hamburg?

The drive-through is open from 9:00 AM until midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.

What are the regular in-store hours for this Taco Bell location?

This Taco Bell is open from 9:00 AM to midnight Monday through Wednesday and Sunday, and from 9:00 AM to 1:00 AM on Thursday, Friday, and Saturday.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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