Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,408 reviews
5 stars
462
4 stars
242
3 stars
253
2 stars
128
1 star
323
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about incorrect items and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with specific mentions of unclean bathrooms and messy dining areas.
Customer Experience
While some customers praised friendly staff and good service, many others had negative experiences, leading to a mixed overall impression.
Operational Problems
Frequent issues with the restaurant's hours and system outages were noted, causing frustration among customers.
- EEElainaNov 16, 20255.011/14/25 did a mobile order and showed up to the restaurant at about 11 pm. There was definitely a little wait for the drive thru however once we got to the speaker the employee was so fast and efficient! Told us to pull up right away and when we got to the window he had our food right away. The employee was a young man and was very kind and personable. It seemed like he was the only one working!!! There was a big line for the drive thru and there were 20+ people inside eating/ordering, so no wonder there was a bit of a wait. He was a champ for dealing with all of that on his own. Give him a raise!
- AWAmbier WoodardNov 4, 20251.0Went through the drive thru tonight and pulled up to one of the speakers and they told me to hold on so they could take the order at the other speaker. While I was waiting another car pulled up to the other speaker so they took their order and I was still waiting. I yelled hello to the speaker 3 times before I pulled up to the window. They came to the window and went to read me off a total which at that point I told her I never got to order because they so rudely ignored the fact that I was there. She took my order, made me pull up and when I got home my medium fry was filled enough to be a small and my fiancés 6 piece nugget only had 3 nuggets in it. I would give them 0 stars if I could but I can’t so they got 1.
- MGMichael GrattoNov 1, 20251.0Drive-through is open 24 hours. Went today at 4:40 AM refused service because they were setting up for breakfast. Last week the bagels were frozen The week before that they forgot my hash brown Always a problem at this place
- SHSamuel HoreOct 23, 20251.0Have had multiple problems at this location. They shut down for switchovers but do not shut the app down. They’ll take your order, let you sit at the window until they notice you, then say they’re shut down for however long. You leave and the refund is even delayed back to you. Also had a time when they gave me the wrong order 3 times in a row. The third time I just left because it was not worth the 30+ mins.
- ZKZack KOct 21, 20251.0I come to order at this McDonald’s roughly every night around 3-3:30a.m. Which is when I get off of work. I was told by a worker “the system is down and will be back up at 4:15 we are preparing for breakfast” Coincidentally almost every night at that time there system is down. And how does she know the system will be back up at 4:15?? Sounds like that’s when she’s gonna turn it back on. Complete joke.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Hamburg, NY?
McDonald's in Hamburg, NY is open 24 hours a day, 7 days a week for dine-in, drive-thru, and delivery services.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7 every day of the week.
Can I order McDonald's food for delivery from this location?
Yes, McDonald's offers delivery services including same-day and no-contact delivery through their online ordering system.
What payment options are accepted at McDonald's Hamburg, NY?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the full menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's in Hamburg provide WiFi and mobile ordering?
Yes, this McDonald's location offers WiFi and supports mobile ordering and mobile offers through their app.
Where is this McDonald's located?
It is located at 5087 Camp Rd, Hamburg, NY, 14075, USA.
What are some nearby dining options around McDonald's Hamburg?
Nearby dining options include Arby's, Denny's, Dunkin', Wendy's, Tim Hortons, Starbucks, and Moe's Southwest Grill, offering a variety of fast food, coffee, and casual dining experiences.
Are there any nearby gas stations or automotive services near this McDonald's?
Yes, nearby automotive services and gas stations include Mobil, B.N.I Gasoline Supply, Lutz's Touch Free Car Wash, Crosby's Car Wash, Pep Boys, S & S Service, and West Herr Automotive.
What recreational or other services are close to McDonald's in Hamburg?
Nearby recreational and other services include South Shore Country Club golf course, Future Dance gym, Bell Chiropractic, and Cure Nail Parlor for wellness and leisure.