Brand Certified
Five Guys
4.5(1364 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
3860 McKinley Pkwy, Hamburg, NY
14219, United States
Certified by Five Guys • Mar 01, 2026
(716) 825-1355
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/3860-mckinley-pkwy
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3860 McKinley Pkwy in Hamburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.5
1,364 reviews
5 stars
911
4 stars
307
3 stars
88
2 stars
28
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the burgers and fries for being delicious, fresh, and well-prepared.
Service Issues
Several reviews highlighted problems with order accuracy and slow service, particularly during busy times.
Cleanliness
Feedback indicated that cleanliness varied, with some customers noting dirty tables and floors.
Pricing
Many customers felt the prices were high for the food offered, with some questioning the value for money.
Staff Performance
While some reviews commended the friendly and attentive staff, others reported disorganization and rudeness during busy periods.
- SCS C2 days ago5.0They really have the best burgers and fries.
- WWWyattFeb 17, 20265.0Alll 5 guys where here. they where waiting for me in the very clean bathrooms. Each one got better. In fact i managed to fit all five in at ounce.
- KTKristin TuboFeb 12, 20264.0It's a good burger but seriously overpriced. A large fry is large but $7.00? Bacon cheese burger, fries and 2 milkshakes $35 🤯
- CLCHUCK LESTERJan 6, 20263.0GREAT BURGERS BUT way too expensive.
- KCKimberly ChristensenDec 28, 20255.0My family loves coming to Five Guys. I love the peanuts!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Hamburg accept reservations?
No, Five Guys at 3860 McKinley Pkwy in Hamburg does not accept reservations.
What are the operating hours for the Five Guys in Hamburg?
Five Guys Hamburg is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hamburg offer delivery and what are the delivery hours?
Yes, Five Guys Hamburg offers delivery every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-hamburg/menu.
Can I order food for pickup or delivery at Five Guys Hamburg?
Yes, Five Guys Hamburg offers in-store pickup and delivery services through their official ordering website.
What are some popular menu items at Five Guys Hamburg?
They specialize in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, grilled cheese, and more, with over 250,000 burger combinations and 1,000+ milkshake options.
Does Five Guys Hamburg offer gluten-free options?
Five Guys offers sandwiches without buns via wraps or bowls suitable for gluten-sensitive customers, but there is a risk of cross-contamination. Review their allergen chart for details.
What payment methods can I use at Five Guys Hamburg?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
Are there any nearby health facilities close to Five Guys Hamburg?
Yes, several health facilities are nearby including Kaleida Health hospital and pharmacy, Pediatric Ear, Nose & Throat at McKinley Pediatric Outpatient Center, and McKinley OB/GYN. These may be convenient stops before or after your meal.
What are some nearby places for wellness and fitness around Five Guys Hamburg?
Nearby wellness and fitness options include The Movement Buffalo Stretch Therapy and StretchLab gyms, perfect for stretching or workouts before grabbing a bite.
Are there other dining options near Five Guys Hamburg?
Yes, nearby dining includes Rachel's Mediterranean Grill which offers Greek and Mediterranean fast food, and TCBY for frozen yogurt, providing great variety in the neighborhood.
Brand Certified Facts from Five Guys
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