Brand Certified
Dunkin'
3.8(257 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5073 Camp Rd, Hamburg, NY
14075, United States
Certified by Dunkin' • Mar 01, 2026
(716) 202-1140
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hamburg, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
257 reviews
5 stars
135
4 stars
37
3 stars
22
2 stars
15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with instances of staff being unhelpful or dismissive.
Product Quality
Numerous reviews highlighted issues with the quality of food and drinks, including burnt coffee and stale items.
Staff Friendliness
Despite negative experiences, several customers praised the friendliness and helpfulness of some staff members.
Operational Issues
Customers frequently mentioned long wait times, incorrect orders, and inconsistent service, leading to frustration.
- KWKrista WilliamsFeb 25, 20261.0I use to come to this location almost every day for months but they started making the worst coffees that always tasted burnt so I gave up. I’m on a matcha kick now and I thought I’d try them again and see how theirs was because I don’t think matcha is as easy to mess up. I ordered a large DARK iced matcha and told them they can charge me for extra matcha I just wanted it dark. They gave me the lightest matcha I’ve ever seen and i told them I won’t be able to drink it I’m sorry if you can’t make it dark can I just have a refund please (it’s $7) - they brought an older Indian guy to the window and he was telling me they can’t make it any darker I said that’s ok can I please just get a refund and I even showed him pictures of dark Dunkin matchas from TikTok so he knows it’s possible and he still argued with me lol I told him I go to Tim hortons and get it dark all the time and that rly set him off he repeated about 5 times “ YOUR MENTALITY IS THAT TIM HORTONS IS BETTER THAT IS THE PROBLEM!!” It was just bizarre. So I said please can I just get a refund and he told me I can’t get a refund and I have to come back tomorrow when the manager is there just to get my 7 dollars back. Absolutely insane customer service, I was flabbergasted. I will say the younger guys and the white girl who works there are always very nice but the drinks are sooooo bad now it’s really disappointing bc I truly love Dunkin!! I wish someone would open a new location who knows what theyre doing😭
- CHCharles HowellFeb 23, 20261.0Showed up at 5am and no one there and no donuts at all. Really sucks can't get a donut in Buffalo in the am at all. No donuts for the working man
- GNGof NBbFeb 20, 20261.0“Funny ” employees, Golve event starts at 10am. Told me it’s already over at 9:50am
- MVMaggie VazquezJan 28, 20261.0Just a horrible experience. Waiting 15min for a coffee that wasn't even served fresh. Customer service was extremely poor and rude. Refused to try and make it fresh or give me their name. I came on 1/28/2026, @4:40pm. Would never come back.
- BKBrianna KinsleyJan 13, 20265.0Great location. Great food
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' at 5073 Camp Rd, Hamburg, NY?
Dunkin' in Hamburg, NY is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' Hamburg offers both delivery and curbside pickup services for your convenience.
What are some of the featured holiday beverages available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes this holiday season.
Can I order ahead using a mobile app at Dunkin' Hamburg?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on both Apple and Android devices.
What types of food and beverages does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, brunch, lunch, and dinner, including vegetarian options.
Does this Dunkin' location have a drive-thru service?
Yes, the Hamburg Dunkin' location offers a drive-thru for convenient ordering and pickup.
Are there any nearby gas stations close to Dunkin' at 5073 Camp Rd?
Yes, Mobil and B.N.I Gasoline Supply, which also includes a convenience store, are nearby gas stations you can visit along with Dunkin'.
What other food places are near Dunkin' Hamburg for alternative dining options?
Nearby food options include McDonald's, Denny's, Arby's, Tim Hortons, Starbucks, Wendy's, Moe's Southwest Grill, and another Dunkin' location.
Are there any nearby automotive services or dealers close to Dunkin'?
Yes, nearby automotive services include West Herr Automotive, West Herr Chevrolet of Hamburg, Pep Boys, S & S Service, and West-Herr Ford Inc, among others.
What makes Dunkin' a convenient stop for customers in Hamburg?
Dunkin' offers a wide menu with over 50 varieties of donuts and premium beverages, has drive-thru, delivery, and curbside pickup options, and is centrally located near popular gas stations, automotive services, and other food establishments in Hamburg, NY.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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