Dunkin'

3.8
248 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hamburg, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5073 Camp Rd, Hamburg, NY
14075, United States

Hours

Reviews

3.8
248 reviews
5 stars
131
4 stars
37
3 stars
21
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude interactions and long wait times.

Food Quality

Numerous reviews highlighted issues with food quality, including overcooked items and stale products.

Staff Friendliness

Some customers praised the friendliness of certain staff members, contrasting with negative experiences reported by others.

Order Accuracy

Several customers experienced issues with incorrect orders and staff not listening to their requests.

Operational Issues

Customers noted problems with the location's hours, including early closures and slow service.
  • MW
    Mary Jo Williams
    Dec 13, 2025
    1.0
    This DD is awful 5:30 tonight the employee ignored us wiping the counter. Then no almond milk he just didn't want to make anything. Terrible customer service. We've always had outstanding service at all other DD. These people are doing a dis service to DD period!!
  • CD
    Christian Demaria
    Nov 18, 2025
    1.0
    Trash , they should just close. they won't even make anything on their menu so why even have it up? . All they will let you order is their old nasty hard donuts that have been sitting out for who knows how long and their easy basic drinks like coffee and tea. Lazy as hell ... will just straight up tell you "no" as you try ordering from there menu like a sandwich or any actual food lol. Rediculous and pathetic.
  • DS
    Danielle Smith
    Sep 21, 2025
    1.0
    This has got to be the absolute worst Dunkin in our area. I’ve been here a handful of times as it’s close to me and some days I don’t want to drive all the way into West Seneca when I want Dunkin. Moving forward…that’s exactly what I’ll be doing. Every time. Every time I visit this particular location, the service & the food are awful. The person taking my order (which appears to be the same person every time regardless of time of day I go) doesn’t even let me finish speaking before asking “anything else?” Then, once I get to the window, I am asked to repeat my order once again because they don’t remember how I want it. Anytime I get food there it’s always grossly overcooked - hash browns that are blackened and taste burnt, bagels that are stale, flat, almost always burnt around the edges, and at times are so rock hard they’re completely inedible. Not worth going here.
  • RS
    Randall Scott
    Sep 5, 2025
    1.0
    I was the only car in line and they prepared my order, but instead of cashing me out, they placed my order near the pay window and I sat for 4 minutes. I had to honk my horn for them to look at the pay window to cash me out and give me my food order. Very frustrating and made me late for my morning commute.
  • KK
    Kiranjit Kaur
    Sep 1, 2025
    1.0
    If I had to rate zero stars, I would do it. My family and I stopped by to get some coffee. We got there around 6:15 pm and she told us that they were closing soon and we asked when they were going to close and the lady said in couple of minutes…like give us a exact time instead of saying soon! we were going to order but she walked away 😒

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 5073 Camp Rd, Hamburg, NY?

Dunkin' in Hamburg, NY is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Hamburg offers both delivery and curbside pickup services for your convenience.