Dairy Queen (Treat)

4.2
512 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable

Location

Dairy Queen (Treat)
250 Lake St, Hamburg, NY
14075-4418, United States

Hours

Reviews

4.2
512 reviews
5 stars
296
4 stars
117
3 stars
45
2 stars
19
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff friendliness while others report rude behavior and poor handling of complaints.

Product Quality

Inconsistent product quality noted, with complaints about portion sizes, incorrect orders, and changes in recipes affecting taste.

Operational Hours

Customers expressed frustration over inaccurate operational hours listed online, leading to inconvenience.

Pricing Issues

Concerns raised about high prices relative to portion sizes and product quality, with some feeling they are not getting value for money.

Cleanliness and Atmosphere

Generally positive remarks about cleanliness and the atmosphere, though some noted limited seating options.
  • JG
    John Graczyk
    Oct 31, 2025
    5.0
    Purchased a Birthday cake the young lady did a nice job writing on the cake, wish they would bring back the chocolate cherry blizzard
  • SP
    Samantha Peacock
    Oct 24, 2025
    3.0
    I tried going through the drive-thru tonight and they were closed. Google said they were open till 9:30pm, i pulled up at 8:58pm to be told they were closed. If hours changed recently please update your google add. Otherwise i usually dont have problems with this location.
  • AP
    Adam Pumm
    Oct 13, 2025
    3.0
    I drove right past the Eden Dairy Queen to come here on my way home and they are closed at 7 o’clock on a Monday night. Google maps says they are open till 930. Alrighty then.
  • MP
    Mathew Panikowski
    Sep 9, 2025
    1.0
    Got my ice cream and asked for a cover. There was probably another half a blizzard inside the lid. When I got home about 10 minutes later I picked the blizzard up and the ice cream came spilling and leaking out of the top due to the blizzard being over filled. Thanks Dairy Queen. I'll make sure to come back next time I want my car to be sticky.
  • JP
    J. Phillips
    Aug 24, 2025
    4.0
    This is the only place that will not let me purchase nor provide my rainbow sprinkles on the side. I always get a vanilla soft serve cone with cherry dip.. I proceed to eat the dip and dunk whats left of the vanilla ice cream cone into the sprinkles. But not here. Super staunch about it. Everywhere else supplies me with a copious amount sprinkles in a dish. On the better side, their drive thru is convenient and I believe Diary Queen is the only local ice cream place thats open past 8:00pm. They close at 9:30pm.

Frequently Asked Questions About Dairy Queen (Treat)

What types of treats does Dairy Queen (Treat) at 250 Lake St in Hamburg offer?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes.

What are the operating hours of Dairy Queen (Treat) in Hamburg, NY?

They are open every day from 11:00 AM to 9:30 PM.