Mixed reviews on customer service, with some praising staff friendliness while others report rude behavior and poor handling of complaints.
Product Quality
Inconsistent product quality noted, with complaints about portion sizes, incorrect orders, and changes in recipes affecting taste.
Operational Hours
Customers expressed frustration over inaccurate operational hours listed online, leading to inconvenience.
Pricing Issues
Concerns raised about high prices relative to portion sizes and product quality, with some feeling they are not getting value for money.
Cleanliness and Atmosphere
Generally positive remarks about cleanliness and the atmosphere, though some noted limited seating options.
JG
John Graczyk
Oct 31, 2025
5.0
Purchased a Birthday cake the young lady did a nice job writing on the cake, wish they would bring back the chocolate cherry blizzard
SP
Samantha Peacock
Oct 24, 2025
3.0
I tried going through the drive-thru tonight and they were closed. Google said they were open till 9:30pm, i pulled up at 8:58pm to be told they were closed. If hours changed recently please update your google add. Otherwise i usually dont have problems with this location.
AP
Adam Pumm
Oct 13, 2025
3.0
I drove right past the Eden Dairy Queen to come here on my way home and they are closed at 7 o’clock on a Monday night. Google maps says they are open till 930. Alrighty then.
MP
Mathew Panikowski
Sep 9, 2025
1.0
Got my ice cream and asked for a cover. There was probably another half a blizzard inside the lid. When I got home about 10 minutes later I picked the blizzard up and the ice cream came spilling and leaking out of the top due to the blizzard being over filled. Thanks Dairy Queen. I'll make sure to come back next time I want my car to be sticky.
JP
J. Phillips
Aug 24, 2025
4.0
This is the only place that will not let me purchase nor provide my rainbow sprinkles on the side. I always get a vanilla soft serve cone with cherry dip.. I proceed to eat the dip and dunk whats left of the vanilla ice cream cone into the sprinkles. But not here. Super staunch about it. Everywhere else supplies me with a copious amount sprinkles in a dish. On the better side, their drive thru is convenient and I believe Diary Queen is the only local ice cream place thats open past 8:00pm. They close at 9:30pm.
What are the operating hours of Dairy Queen (Treat) in Hamburg, NY?
They are open every day from 11:00 AM to 9:30 PM.
Does this Dairy Queen location have a drive-thru service?
Yes, this Dairy Queen location features a drive-thru.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, this Dairy Queen location is family-friendly and good for kids.
How can customers place orders online for Dairy Queen in Hamburg?
Customers can order online via their pickup order URL at https://www.dairyqueen.com/en-us/order/pickup/n/10372/.
What amenities does Dairy Queen (Treat) provide for dining on-site?
They offer outdoor seating, seating inside, and restrooms for customers.
How can customers receive exclusive deals from Dairy Queen?
By downloading the Dairy Queen mobile app, customers can access exclusive deals.
Which nearby bakery could you visit before or after enjoying treats at Dairy Queen?
Sweet Pea Bakery is a nearby bakery and candy store located close to Dairy Queen for additional sweet treats.
If looking for fitness activities before visiting Dairy Queen, which gym nearby can you consider?
Curves gym is located nearby and offers fitness options before or after visiting Dairy Queen.
What local health services are available near Dairy Queen (Treat) in Hamburg?
Nearby health services include Suburban Orthodontics, Dr. Joseph Biondolillo (optometrist), and Biondolillo Eye Care LLC / Vision Source for dental and eye care needs.