Wendy's

3.5
777 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1517 Route 9, Halfmoon, NY
12065, United States

Hours

Reviews

3.5
777 reviews
5 stars
268
4 stars
193
3 stars
128
2 stars
49
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly at the drive-thru.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, undercooked, or incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unkempt areas and unsanitary conditions.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, with many customers receiving incorrect items.

Management Issues

Feedback indicated a lack of effective management, with reports of unresponsive or absent managers during complaints.
  • JJ
    Josh
    Dec 31, 2025
    1.0
    Got 2 of the 3 orders wrong, kitchen staff doesn't know how to work together 2 people know what they're doing and 2 others have no clue and adding stress to the 2 trying to keep this place afloat
  • SB
    Sherri Boothe
    Dec 3, 2025
    2.0
    I went to the drive through. The sign is completely dark. The cashier asked me four times are you ready to order. He never gave me my total.when I went to pickup my order, he never greeted me and never said thank you. He needs classes in customer service.
  • RU
    Ryan U
    Nov 20, 2025
    1.0
    Karma is going to 💩 all over the staff at this location. Y’all are rude and dismissive and just served me undercooked cold meat. When I asked for napkins and a straw (not available for customers to self serve apparently) I was very rudely, told the napkins were in the bag. When I opened it to eat there were none. Undercooked meat was just the cherry on top. Never coming back even tho it’s around the corner from my house. Nasty people going to get someone sick. Also my chicken patty tasted very turmericy? Idk never experienced that at a Wendy’s. Don’t eat here.
  • MB
    mickey b-n
    Nov 19, 2025
    1.0
    Walked in to get food and both kiosks were out and noone in the store spoke English to help me. I walked up to the counter and the man there looked at me confused when I tried to order and walked away. Do not go here unless you speak Spanish as noone will be able to help.
  • LB
    Lisa Blank
    Nov 8, 2025
    5.0
    I see they changed the whole resturant. Very clean and service was good. Although I have to say on the Baconator, who ever made it was stingy on the bacon, which I was disappointed in.

Frequently Asked Questions About Wendy's

Is Halfmoon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Halfmoon, NY?

The drive-through is open daily from 10:00 AM to midnight.