Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Guilderland, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
333 reviews
5 stars
165
4 stars
69
3 stars
34
2 stars
16
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly and quick staff while others experienced long wait times and rude interactions.
Cleanliness
Multiple reviews highlighted cleanliness issues, including flies and unclean surfaces, which detracted from the overall experience.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold or burnt items and incorrect orders.
Staffing Issues
Several reviews pointed to understaffing as a major problem, leading to slow service and overwhelmed employees.
Customer Experience
While some customers enjoyed their visits and appreciated the friendly atmosphere, others expressed frustration over poor management and negative interactions.
- RDRob D1 day ago2.0They don't use real butter on their bagels. They add margarine so it's easy to spread. You have to wait half an hour for a bag of tea in a cup when a server could make it in 30 seconds. Pricing ($3 for a small tea) I gave raised them to 2 stars after remembering that they use palm oil to fry their doughnuts. (As opposed to canola/soy/cottonseed)
- LMLina MohammedOct 14, 20255.0I love this dunkin, people are always nice and nice atmosphere, I get my drink made right and quickly.
- FEFred EOct 6, 20251.0I placed a pickup order for a cold brew and when I got there I was told "We outta splenda." No apology, no other suggestions, nothing. Absolutely horrible service. Young female associate. She then said "i dont know what else to tell ya." I'll never go back there again
- MRManzur RahiSep 7, 20255.0Chill pkace
- KBKristy BrownAug 29, 20251.0Please clean this facility. This use to be such a good place. Rude beyond belief workers. The place had flies on the food, visible piles of old crumbs all in the donut case and all over counters and any surface a customer can clearly see. Gross.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Guilderland, NY?
Dunkin' in Guilderland, NY is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.
What types of meals are served at Dunkin' in this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts debit and credit card payments.
Does this Dunkin' have a drive-thru for convenient grab-and-go?
Yes, this location has a drive-thru for fast service.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What nearby places can I visit before or after visiting Dunkin'?
Nearby places include Star Plaza shopping center for browsing shops, Sage Bistro for Mediterranean dining, and Vent Fitness gym for a workout session.
Are there other food and drink options close to Dunkin'?
Yes, nearby you can find restaurants such as Shu Chinese Restaurant for Asian cuisine, Recovery Sports Grill for barbecue and wings, and Café Teria for American-style meals.
Can I find health and wellness services near Dunkin'?
Yes, options nearby include Guilderland Vision Care for eye care, Lunar Aesthetics and Massage for massage therapy, and Happy Nail nail salon.