Brand Certified
Dunkin'
3.9(337 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2060 Western Ave, Guilderland, NY
12084, United States
Certified by Dunkin' • Mar 01, 2026
(518) 456-4864
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Guilderland, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
337 reviews
5 stars
168
4 stars
69
3 stars
34
2 stars
16
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with some employees being rude or unhelpful.
Food Quality
There were numerous complaints about the food being cold, burnt, or incorrect, indicating a decline in food quality.
Staff Friendliness
While some customers praised the friendly staff, others noted inconsistency in service quality and attitude.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including flies and unclean surfaces, which negatively impacted customer experiences.
Management Problems
Customers expressed concerns about management's handling of staff and service issues, suggesting a need for better training and oversight.
- ALaustin langenbach3 days ago5.0I come here every Friday morning and always have a pleasant experience. Even when they are slammed with orders they are always nice.
- BYBrandon Yauchler3 days ago1.0Went in to get some coffee and the employees were literally screaming at each other in a fight. Walked out empty-handed.
- RDRob DNov 23, 20252.0They don't use real butter on their bagels. They add margarine so it's easy to spread. You have to wait half an hour for a bag of tea in a cup when a server could make it in 30 seconds. Pricing ($3 for a small tea) I gave raised them to 2 stars after remembering that they use palm oil to fry their doughnuts. (As opposed to canola/soy/cottonseed)
- LMLina MohammedOct 14, 20255.0I love this dunkin, people are always nice and nice atmosphere, I get my drink made right and quickly.
- FEFred EOct 6, 20251.0I placed a pickup order for a cold brew and when I got there I was told "We outta splenda." No apology, no other suggestions, nothing. Absolutely horrible service. Young female associate. She then said "i dont know what else to tell ya." I'll never go back there again
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Guilderland, NY?
Dunkin' in Guilderland, NY is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.
What types of meals are served at Dunkin' in this location?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts debit and credit card payments.
Does this Dunkin' have a drive-thru for convenient grab-and-go?
Yes, this location has a drive-thru for fast service.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What nearby places can I visit before or after visiting Dunkin'?
Nearby places include Star Plaza shopping center for browsing shops, Sage Bistro for Mediterranean dining, and Vent Fitness gym for a workout session.
Are there other food and drink options close to Dunkin'?
Yes, nearby you can find restaurants such as Shu Chinese Restaurant for Asian cuisine, Recovery Sports Grill for barbecue and wings, and Café Teria for American-style meals.
Can I find health and wellness services near Dunkin'?
Yes, options nearby include Guilderland Vision Care for eye care, Lunar Aesthetics and Massage for massage therapy, and Happy Nail nail salon.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website