McDonald's

3.5
601 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1249 Rt 29, Greenwich, NY
12834, United States

Hours

Reviews

3.5
601 reviews
5 stars
202
4 stars
134
3 stars
119
2 stars
52
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Many reviews highlighted issues with food temperature, freshness, and incorrect orders, with some customers receiving stale or poorly prepared items.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews noted a lack of professionalism and attentiveness among the staff.

Cleanliness

Several customers expressed concerns about cleanliness, particularly regarding the soda machines and overall restaurant maintenance.

Overall Experience

The overall sentiment was mixed, with some customers enjoying their meals while others had consistently negative experiences, leading to a lack of customer loyalty.
  • MW
    M W
    Jan 4, 2026
    1.0
    Thank you for not what I ordered. What braniac thinks a person wants one cheeseburger plain and the other with everything. Neither what I asked for..
  • KS
    Kristina Schmidt
    Dec 9, 2025
    1.0
    Missing plain cheeseburger went in and was given a bun and cheese no meat
  • B1
    Bird 11776
    Dec 3, 2025
    1.0
    It’s McDonald’s. The food is tasty because of the additives. Not sure if there’s anything good in it. Maybe the pickles? Staff was awesome.
  • DH
    Dylan Harsha
    Nov 9, 2025
    2.0
    Won a free ice cream from monopoly. If the prizes was a way to promote products I don't think making them 50% the size compared to if you bought it is very appealing to someone getting it for the first time. Pathetic franchise owner need to be present a little more and speak with employees about this. No wonder they have a 3 star rating . Also fix your parking lot. It would be nice to not pop a tire trying to get something to eat
  • SM
    Sheisty Magic
    Nov 9, 2025
    1.0
    The prices are not good. But what's worse is they give you stale food for breakfast at this location. If I order breakfast meal here I can count on getting a breakfast sandwich that is burned or a biscuit that is crunchy like a rice cake and a stale lamp warm hashbrown. All for $9!!! What a deal!!! It happens so often I kinda just gave up on McDonald's.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Greenwich, NY?

McDonald's in Greenwich, NY is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-through service available?

The drive-through at this McDonald's operates daily from 6:00 AM to 11:00 PM.