McDonald's

3.5
596 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1249 Rt 29, Greenwich, NY
12834, United States

Hours

Reviews

3.5
596 reviews
5 stars
202
4 stars
133
3 stars
119
2 stars
52
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and incorrect orders, with many expressing frustration over staff behavior and lack of attention.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals, leading to dissatisfaction.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews noted a lack of professionalism and care among the majority of employees.

Cleanliness

Several customers mentioned cleanliness issues, particularly with soda machines and overall restaurant maintenance.

Value for Money

Many customers felt that the prices were too high for the quality of food received, with some expressing disappointment over portion sizes.
  • DH
    Dylan Harsha
    Nov 9, 2025
    2.0
    Won a free ice cream from monopoly. If the prizes was a way to promote products I don't think making them 50% the size compared to if you bought it is very appealing to someone getting it for the first time. Pathetic franchise owner need to be present a little more and speak with employees about this. No wonder they have a 3 star rating . Also fix your parking lot. It would be nice to not pop a tire trying to get something to eat
  • SM
    Sheisty Magic
    Nov 9, 2025
    1.0
    The prices are not good. But what's worse is they give you stale food for breakfast at this location. If I order breakfast meal here I can count on getting a breakfast sandwich that is burned or a biscuit that is crunchy like a rice cake and a stale lamp warm hashbrown. All for $9!!! What a deal!!! It happens so often I kinda just gave up on McDonald's.
  • CS
    cassandra stevens
    Nov 2, 2025
    1.0
    valued customer put in a online order so it was ready in time and waited at the drive thru window for 10 minutes. got my food, my fries were cold and half of it was empty. i wouldn’t suggest going in on the weekends around 3-4pm this time there’s a bunch of high school kids running it and bad service during these times.. this isn’t the first problem i’ve had either.
  • LB
    Lyrus Blanks
    Oct 4, 2025
    1.0
    Says 10:30 ends breakfast on site yet I got there and it's 11:00 never going to this over priced restaurant again.
  • RC
    Rebecca Crandall
    Sep 12, 2025
    2.0
    Ordered on the app, pd $32.00 and didn’t get everything I ordered 😡😡. Not the 1st time - pay attention!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Greenwich, NY?

McDonald's in Greenwich, NY is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-through service available?

The drive-through at this McDonald's operates daily from 6:00 AM to 11:00 PM.