Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Greenwich, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
302 reviews
5 stars
135
4 stars
64
3 stars
41
2 stars
24
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.
Staff Performance
While some staff members received praise for their friendliness and efficiency, many reviews highlighted understaffing and a lack of attentiveness.
Food Quality
There were mixed reviews on food quality, with some customers enjoying the donuts and coffee, while others complained about cold food and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and overflowing trash, which detracted from their overall experience.
Operational Hours
Customers expressed frustration over inconsistent operating hours and being turned away during posted business hours.
- JMJamie MarcotteNov 1, 20251.0AVOID! The blonde woman at the window, always seems a little "off!" She will never give you the correct order, maybe something to do with her recreational habits before work. Off in LALA land. Placed an order on NOV 1st thru the Drivethru. Received someone else's. This has happened twice now. Another incident she gave me only half my order! I completely understand being busy but this is just someone not showing up!
- KPKevin PlanteOct 30, 20252.0Its as if the staff has selective hearing, honestly. Ordered hot coffee and got an iced. Asked for no cheese got cheese. Asked for 6 pumps got 4, you can taste old stuff in the food from the grill, like it hasn't been cleaned or something was on it too long. And my sandwich was smashed. The staff all look like they have a bad attitude and overall miserable experience.
- MFMatthew FabrizioOct 6, 20251.0Got here at 6:50 am on Monday October 6th. Line in the drive through, sat at the order station for about 5 minutes watched an employee bring food and coffee out for somebody else, then proceeds to tell us "were not even open yet, I just got here", we didn't know the people were leaving thought they were just going through the drive through, so explain to me how a place that's supposed to be open at 5am isn't open yet at almost 7 am?
- ATAnzor TemirbolatSep 29, 20251.09am lobby closed
- CCCSep 29, 20251.0So it was the last day for some of my colleagues at work, I thought it would be nice to get them some donuts and drinks. I pre-order way ahead of time in the morning. I got there about 30 minutes after I ordered, I go to walk-in to pick it up And a woman comes out and says that they just locked the doors. This is about 8:15 in the morning.The line through the drive-through wasn’t moving at all. I get in line anyway and decide while I’m waiting to call Dunkin’ Donuts for my refund. Which I am supposed to get in 18 days,and then I left the line but I am now at least 20 minutes late getting to work. And no donuts or drinks for anybody. Worst customer service ever complete waste of my time. Even if under staff, they should at least let people come in to pick up their existing order. This is the exact reason why robots are going to take our jobs soon.
Frequently Asked Questions About Dunkin'
What are the regular operating hours at Dunkin' in Greenwich, NY?
Dunkin' in Greenwich, NY is open every day from 5:00 AM to 8:00 PM.
Does Dunkin' in Greenwich offer breakfast and lunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, donuts, and breakfast sandwiches.
Can I order ahead using a mobile app to skip the line at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for fast grab and go service or use the drive-thru.
Does this Dunkin' location have a drive-thru for convenient ordering?
Yes, this Dunkin' has a drive-thru for easy and quick service.
Is there free Wi-Fi available at Dunkin' in Greenwich?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Does Dunkin' provide options for vegetarian customers?
Yes, Dunkin' in Greenwich serves vegetarian options.
What holiday drinks are currently featured at Dunkin' in Greenwich?
This holiday season, try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
Which nearby places can customers visit before or after their stop at Dunkin'?
Customers can visit nearby places such as Greenwich Family Health Center, Green Acres Tavern for dining, or Hannaford Supermarkets for grocery shopping before or after stopping at Dunkin'.
How can nearby transit or service locations help customers find Dunkin' in Greenwich?
Nearby points like the UPS Access Point location and LibertyX Bitcoin ATM make the area convenient for errands, helping customers plan stops around their Dunkin' visit at 1135 Route 29.
Are there other coffee shops or breakfast spots close to Dunkin' in Greenwich?
Yes, there is another Dunkin Donuts nearby and several restaurants like Jay's Pizza and Jaäger's Restaurant LLC that offer a variety of breakfast and dining options around Greenwich.