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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(306 reviews)

Business Details

1135 Route 29, Greenwich, NY
12834, United States
(518) 692-1031
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenwich, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1135 Route 29, Greenwich, NY
12834, United States

Hours

Reviews

3.8
306 reviews
5 stars
137
4 stars
65
3 stars
41
2 stars
24
1 star
39

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders, including wrong drinks and missing items.

Service Speed

Customers frequently mentioned long wait times in both the drive-thru and inside the store, especially during busy hours.

Staff Performance

While some reviews praised individual staff members for their friendliness and efficiency, others criticized the overall attitude and performance of the team.

Cleanliness

Feedback on cleanliness was mixed, with some noting clean bathrooms and good service, while others pointed out unsanitary conditions.

Product Quality

Several customers expressed disappointment with the quality of food and drinks, citing issues like cold food and poorly made beverages.
  • FD
    F DYMOND
    Nov 30, 2025
    4.0
    Dark roast is my favorite because it actually tastes like coffee.
  • JM
    Jamie Marcotte
    Nov 1, 2025
    1.0
    AVOID! The blonde woman at the window, always seems a little "off!" She will never give you the correct order, maybe something to do with her recreational habits before work. Off in LALA land. Placed an order on NOV 1st thru the Drivethru. Received someone else's. This has happened twice now. Another incident she gave me only half my order! I completely understand being busy but this is just someone not showing up!
  • KP
    Kevin Plante
    Oct 30, 2025
    2.0
    Its as if the staff has selective hearing, honestly. Ordered hot coffee and got an iced. Asked for no cheese got cheese. Asked for 6 pumps got 4, you can taste old stuff in the food from the grill, like it hasn't been cleaned or something was on it too long. And my sandwich was smashed. The staff all look like they have a bad attitude and overall miserable experience.
  • MF
    Matthew Fabrizio
    Oct 6, 2025
    1.0
    Got here at 6:50 am on Monday October 6th. Line in the drive through, sat at the order station for about 5 minutes watched an employee bring food and coffee out for somebody else, then proceeds to tell us "were not even open yet, I just got here", we didn't know the people were leaving thought they were just going through the drive through, so explain to me how a place that's supposed to be open at 5am isn't open yet at almost 7 am?
  • CC
    C
    Sep 29, 2025
    1.0
    So it was the last day for some of my colleagues at work, I thought it would be nice to get them some donuts and drinks. I pre-order way ahead of time in the morning. I got there about 30 minutes after I ordered, I go to walk-in to pick it up And a woman comes out and says that they just locked the doors. This is about 8:15 in the morning.The line through the drive-through wasn’t moving at all. I get in line anyway and decide while I’m waiting to call Dunkin’ Donuts for my refund. Which I am supposed to get in 18 days,and then I left the line but I am now at least 20 minutes late getting to work. And no donuts or drinks for anybody. Worst customer service ever complete waste of my time. Even if under staff, they should at least let people come in to pick up their existing order. This is the exact reason why robots are going to take our jobs soon.

Frequently Asked Questions About Dunkin'

What are the regular operating hours at Dunkin' in Greenwich, NY?

Dunkin' in Greenwich, NY is open every day from 5:00 AM to 8:00 PM.

Does Dunkin' in Greenwich offer breakfast and lunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch meals, including coffee, espresso, donuts, and breakfast sandwiches.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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