Wendy's

3.9
721 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
18 Glen Cove Road, Greenvale, NY
11548, United States

Hours

Reviews

3.9
721 reviews
5 stars
345
4 stars
163
3 stars
98
2 stars
31
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, particularly at the drive-thru, with complaints about order accuracy and staff behavior.

Food Quality

While some customers enjoyed the food, there were significant complaints about food safety, including instances of food poisoning and incorrect orders.

Cleanliness

The restaurant received mixed reviews on cleanliness, with some praising the environment while others noted unsanitary conditions.

Location Improvements

The newly renovated location was appreciated for its modern design and drive-thru option, although some customers mentioned challenges with parking.
  • MM
    Magda
    Dec 11, 2025
    5.0
    Good location with fun stuff, my favorite break stół when I’m in the area
  • MP
    Marc Persaud
    Dec 5, 2025
    1.0
    Terrible service, I ordered at the Drive thru at 12:30 was asked to wait 3 mins in the pick up spot. At 12:45 a worker came out to bring someone an order and I asked about mine. She asked me what was waiting for. Apparently they forgot about my order. When I finally got it, of course it was wrong. I had to hop back on line and had to create another order. Long story short, if you patronize this Wendy’s and Cesar is running the drive thru, make sure they don’t forget about your order and check the order before you leave.
  • JR
    Julio Reyes
    Nov 16, 2025
    5.0
    Exelente place
  • SG
    Scarlett Grace
    Nov 12, 2025
    1.0
    The staff here are the rudest I have ever seen out of any Wendy’s or let alone any place in my life. Every other review also says this and something needs to be done. As someone who worked in customer service this is disappointing and disgusting how they treat their customers. They lost me and my family.
  • LT
    Lola Tung
    Nov 12, 2025
    1.0
    DO NEVER GO HERE . MANAGER IS SO BEYOND RUDE AND SHE WAS SMOKING INSIDE INTO THE FOOD. DISGUSTING PEOPLE. You don’t want smoke infested food. Rudest people ever.

Frequently Asked Questions About Wendy's

Is 18 Glen Cove Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's 18 Glen Cove Road, Greenvale?

The drive-thru at this Wendy's location is open daily from 8:00 AM to 2:00 AM.