ICE CREAM SOCIAL specializes in artisanal ice cream handcrafted in house by celebrated James Beard Chef Rob McCue. Co-owned by his wife Christine, an Art Teacher/Master Cake Designer, we are a family owned and operated business and pride ourselves on the quality and creativity of our product. Aside from our 40 flavors of handmade ice cream, we also have a menu of vegan flavors to choose from as well as vanilla and chocolate soft serve. For those thirsty customers, we have hand blended shakes, floats and malteds. Try our specialty cakes for any occasion large or small. We custom design each cake to meet your needs. Don’t forget our cases of pretzel chocolate confections sold by the pound or platter.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.